Risk Management

From criminal activity to onsite injuries to natural disasters, self-storage operators must predict and and mitigate all manner of business threats. Important aspects to managing risk include understanding legal issues, practicing theft prevention, investing in insurance coverage, and keeping pace with laws that affect the industry.

Body of Man Missing Since December 2019 Found in Brownsburg, IN, Self-Storage Unit

May 18, 2021

The body of a man who’s been missing for nearly 17 months was found last week in an Indiana self-storage unit rented by his son. Roger Farmer, 58, was reported missing on Dec. 27, 2019, when he didn’t return from a supposed hunting trip. His 37...

Remains Found in Durham, NC, Self-Storage Unit Provide Resolution to 16-Year Missing-Person Case

May 14, 2021

The skeletal remains of a woman found in 2016 inside a self-storage unit at Ample Storage in Durham, N.C., have at long last been identified as Melissa Ann Poitra, who’s been missing since 2005. After years of frustration and dead-ends...

First Thought, Best Thought: Self-Storage Operators Share Their Immediate Response to Crisis Situations

May 13, 2021

Self-storage operators never know what might come at them on any given day. There could be a break-in, natural disaster, onsite injury, cyberattack or any other calamity. Whatever it is, a crisis is nerve-wracking. You have think fast and be quick...

Man Charged With Murdering Elderly Father at Winchester, TN, Self-Storage Facility

May 10, 2021

Michael Edwin Grant, 52, has been arrested and charged with murdering his father, 72-year-old Michael Grey Grant, on Thursday at Speedy Self Storage in Winchester, Tenn. The shooting occurred at 11:13 a.m. at 911 S. College St., while the elderly...

Man Arrested for Arson After Fire Causes $3M in Damage at Airport Self Storage in Salem, OR

May 10, 2021

Arson is suspected after a four-alarm fire on Monday destroyed about 25 units and caused an estimated $3 million in damages at Airport Self Storage in Salem, Ore. No injuries were reported. Tristan Sillman, 22, was arrested on multiple charges of...

Construction Worker Falls Through Floor at West Hartford, CT, Self-Storage Conversion Project

May 10, 2021

A construction worker was injured last week after falling several stories at a self-storage conversion project in West Hartford, Conn. The man was taken to a local hospital, where his injuries were deemed non-life-threatening, according to the...

ISS News Desk: Inside Self-Storage World Expo Readies for Vegas With a Priority on Participant Safety

May 05, 2021

After last year’s pandemic-induced hiatus, the Inside Self-Storage World Expo is back and eager to welcome self-storage owners, managers, investors, developers and suppliers to The Mirage Hotel & Casino in Las Vegas, July 13-16! As we prepare to...

Building a Solid Self-Storage Safety Protocol: 3 Areas to Emphasize

May 05, 2021

The pandemic has reacquainted us all with the importance of physical safety. Self-storage operators have always followed protocols to protect staff and customers; now there are more of them. To safeguard against the risk of illness or injury...

Self Storage Association Asia Launches Safety-Standards Certification Program in Hong Kong

May 04, 2021

Self Storage Association Asia (SSAA), a trade association dedicated to assisting self-storage professionals that work in emerging markets along the Pacific Rim, has launched a safety-standards certification program in Hong Kong. Using the acronym...

Woman Charged With Break-Ins of Stillwater, OK, Self-Storage Facility

May 04, 2021

A woman was charged with second-degree burglary for breaking into three units at Patriot Mini Storage in Stillwater, Okla., on March 6. The business owner called police two days after noticing suspicious activity on the facility’s surveillance...

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