Risk Management

From criminal activity to onsite injuries to natural disasters, self-storage operators must predict and and mitigate all manner of business threats. Important aspects to managing risk include understanding legal issues, practicing theft prevention, investing in insurance coverage, and keeping pace with laws that affect the industry.

Police Arrest Man in Connection With Body Found at Bridgeton, MO, Self-Storage Facility

Oct 28, 2020

Update 10/28/20 – After eluding police for nearly three months, Molinari was taken into custody on Oct. 23 by U.S. Marshals Service in St. Louis County, Mo. A warrant for his arrest was issued on July 28, according to sources. He's being held at...

Self-Storage and ADA Compliance: Navigating the Murky Waters and Avoiding Lawsuits

Oct 27, 2020

The Americans With Disabilities Act is a comprehensive piece of civil-rights legislation designed to curtail discrimination. Learn how it can impact your self-storage operation and actions to protect yourself against related lawsuits.

Middleburg Heights, Ohio, Freezes Self-Storage Development for Six Months

Oct 27, 2020

The Middleburg Heights, Ohio, City Council has enacted a six-month moratorium on new self-storage development. The Oct. 13 unanimous vote means the city won’t accept or process applications for new storage projects, according to the source...

NAM Launches Dispute-Resolution Program for Self-Storage Arbitration Cases

Oct 21, 2020

National Arbitration and Mediation (NAM), a provider of alternative dispute-resolution (ADR) services, has launched a program specifically for the self-storage industry. It offers unit-rental arbitration services to facility owners and tenants...

Modernizing Your Self-Storage Operation With New Access-Control Options

Oct 20, 2020

Access control is sometimes treated as an afterthought in self-storage, but a well-planned system can enhance the customer and management experience. Get tips for modernizing your equipment and improving everything from your facility entrance to...

Saving Lives With Defibrillator Devices: The National Mini Storage Approach

Oct 14, 2020

Cardiac arrest can happen to anyone, anytime, anywhere. Without life-saving actions, the chances of survival are slim. Understanding that access to an automated external defibrillator (AED) can improve a victim’s survival rate by 40 percent...

Woman Charged in Burglary of Gallatin, TN, Self-Storage Facility

Oct 14, 2020

Police have charged and are searching for a woman they believe was involved in several break-ins last month at a Gallatin, Tenn., self-storage facility. Four storage units were breached during the Sept. 12 theft of Red Dot Storage at 1261 Airport...

Self-Storage Talk Featured Thread: Dealing With Customers Who Refuse to Wear a Mask

Oct 13, 2020

Since the coronavirus pandemic began, self-storage operators have pivoted to protect their staff and customers in a variety ways, from installing plexiglass dividers in the office to increasing sanitation efforts to enacting new safety protocols...

Washed Out: A Self-Storage Owner Shares Advice on Recovering From Facility Flood

Oct 13, 2020

A flood can devastate a self-storage business. Damage can be substantial, and what remains of the property can be dangerous due to potential for injury, infection and mold. A self-storage owner shares what happened at his Iowa facility and how...

Why Self-Storage Owners Must Have a Succession and Estate Plan

Oct 10, 2020

Whatever your feelings about the self-storage business you own, you can’t run it forever. If you don’t intend to sell, you need a solid succession and estate plan. Learn why this planning is important, what poor planning could cost, and how to...

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