Crime

Property damage can occur at a self-storage facility at any time, in a variety of ways; and it can cost the operator more than just money. Here are the industry’s five most common causes of damage claims and things you can do to limit risk and loss.

Vagrants and vandals sometimes gravitate toward self-storage sites because of the low foot traffic, but astute operators can quickly put an end to any shenanigans. A manager shares the steps she took when she discovered drifters camping out and...

When law enforcement seeks information about one of your self-storage tenants or requests access to a unit, you might be concerned about what you can legally say and do. Is a subpoena or search warrant necessary? To help you understand your rights...