The first year of operations of your commercial records business is the most important to its ultimate success. Critical decisions will guide the business for several years to come. Design of an effective operating strategy, creation and...

Commercial records management can yield very high margins. The yield can be maximized by implementation of an operating strategy based on four principles of improved profitability. This article discusses these principles and their net effect on...

Interest in the development of new, commercial records businesses has never been higher. Entrepreneurs desiring an unusually high return on investment are drawn to this industry. New startups are at an all-time peak. There has never been a better...

Selling records- management services requires managing the sales process and the salesperson, which entails measurement, comparison and action. This article discusses how this can best be done in an entrepreneurial environment...

The commercial records-management industry has settled on the assumption that the standard sales cycle is six months. Why does the industry believe this and why is it, in fact, a myth? This article discusses the assumption and its far-reaching...

Selling and providing records- management services creates a unique revenue opportunity for entrepreneurs and developers. Once you have earned a client, you will likely retain that company for its lifetime. However, there are several important...

There has never been a better time to enter the commercial records-management business. There are several factors at work that make this the precise time for such a business opportunity. But records management is not for the faint at heart. It...

Records management is an anomaly in the world of business. The industry is good in an up economy but even better in a down economy. Why is this so, and what makes records management a can't-miss business for the next decade or more...

The Client-Needs AssessmentThe most crucial component of selling records management...

The Fast-Start Educational Client Symposium...