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Self-Storage Technology Firm OpenTech Makes Leadership Changes

OpenTech Alliance Inc., a Phoenix-based provider of self-storage kiosks, call-center services and other technology, announced several leadership changes this week. The company appointed a new president and hired three new employees to its engineering, marketing and sales teams, according to a press release.

Mike Connolly, who previously served as OpenTech’s chief operating officer, has been named president. “Over the past 15 years, Mike has played a major role in OpenTech’s success and growth as an investor, board member and leader. Mike has been my professional and personal mentor for over 35 years. Without him, OpenTech would never have gotten off the ground,” said Robert Chiti, CEO and chairman. “As our business expands and gets more complex, Mike is the perfect person to keep it running smoothly. At the same time, my job will be to shake things up, growing our business through internal innovation, acquisition and partnership. I expect the next 15 years to be even more exciting than the first.”

Roy Pierson has joined the company as vice president of engineering. He has experience in product and solution delivery, with a focus on cloud computing, security, big data, and technology transformation and innovation, the release stated. Pierson was previously employed at Microsoft for 15 years, working in global-reservation systems as well as leading the effort to create industry standards for data sharing in the hospitality industry.

Kristi Adams-Gubbels, with 13 years of self-storage experience, was hired as vice president of product marketing. She was the founder of, a third-party directory for the self-storage industry, and worked on the marketing team for self-storage real estate investment trust CubeSmart.

Bill Hoffman joined the team as senior vice president of sales and marketing. He has more than 20 years of strategic sales, marketing, channel and customer-service experience with a focus on team-building and customer-relationship-management strategies. Under Hoffman’s direction, OpenTech has begun to ramp up its operational tools and implemented focused marketing and sales programs, according to the release.

“Having talented people is a great thing, but the best part about our team is they all share our core values and commitment to doing it right. I have always heard that growing a successful company is all about people, so I am very optimistic about our team and where they will take OpenTech in the future,” Chiti said.

OpenTech provides several models of INSOMNIAC self-serve kiosks as well as a range of self-storage rental solutions including the INSOMNIAC Live! Call Center, INSOMNIAC Online Web and mobile applications, LiveAgent! software products, and the INSOMNIAC ILock Security System, all available through the company's self-storage cloud.

PR Web, OpenTech Appoints New President and Recruits Domain Experts

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