In this eco-conscious age, some self-storage companies are making the effort to be paperless. Rental contracts are now available in digital format, and facility operators often e-mail payment reminders and other notices to customers. Even so, paperwork still happens. From notes placed in tenant files to copies of lien notices sent to late-payers to signed service contracts and more, documents tend to accrue and take up precious office space.
In a recent thread on Self-Storage Talk, the industry’s largest online community, members are discussing when and how to cycle out or even dispose of old office paperwork. How long should you keep rental agreements for past tenants, signed autopay forms, changes of address and other documents? Moreover, should you transform your paper storage to digital? Share your opinion and get insight on this important matter.