Some self-storage renters are simply undesirable. They might be rule-breakers or chronic late-payers. Perhaps they’re always stirring up drama or they’ve had their belongings sold at lien sale. These are the customers you hope never walk through your door again. If they did, you’d decline the rental. But bad apples can be wily! They might try to rent through a friend or family member. What do you do if they turn up on site?
In a recent thread on Self-Storage Talk, the industry’s largest online community, members are discussing how they keep track of the unwelcome, being proactive in their quest to block troublesome tenants. Read what others are doing and add your own methods.