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Value-Add Projects for Self-Storage: Making Smart Upgrades That Yield a Positive Return

Sep 25, 2021

Detecting and Avoiding Con Artists Who Are Targeting Your Self-Storage Business

Sep 24, 2021

DXD Capital Launches Fund to Target Self-Storage Development

Sep 24, 2021

Man Sentenced for Burglarizing 32 Units at Budget Mini Storage in Orangeburg, SC

Sep 24, 2021

The Storage Group Updates ClickandStor Directory Abilities

Sep 24, 2021

Lessening the ‘Pain’ of Self-Storage Staff Reviews: Why, When and How to Conduct Them

Sep 24, 2021

Case Study: Achieving Great Function and Improved Aesthetics With New Self-Storage Unit Doors

Sep 23, 2021

Self-Storage Development and Zoning Activity: September 2021

Sep 23, 2021

New Digital Issue on the Canadian Self-Storage Market

Gain insight to development and real estate activity in the Great White North, with advice from local experts.

Highlights

How to Conduct Terrible Sales Calls and Lose Customers: A Cautionary Tale for Self-Storage Managers

Jun 30, 2021

Oh, boy. If you want to hear a textbook example of what not to say and do during a self-storage sales call, this video is for you. Jim...

Fill Those Empty Units! Lease-Up Strategies for Self-Storage Startups and Facility Expansions

Jun 16, 2021

Whether your self-storage property is a new build or you’ve just added more units to your existing site, you...

Finding Your Style: 4 Approaches to Sales for Self-Storage Managers

Jun 10, 2021

Being a self-storage manager means being a salesperson, plain and simple. How good you are depends a lot on your...

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6 Ways for Smaller Self-Storage Operators to Personalize Their Customer Experience and Compete With the ‘Big Guys’

May 26, 2021

There’s a lot of competition in self-storage today, and many of the larger companies are swelling. How can smaller operators hold their own? Here are six ways to personalize your customer experience so you can effectively compete with—and even...

Sales Not Your Thing? Here’s How You Can Still Be an Incredible Self-Storage Seller

Apr 30, 2021

Not everyone is a born salesperson, but you can learn to be a great one. You likely already have the basic skills you need! The following advice will help you refine your approach and close more self-storage rentals.

Getting Past ‘No’: Strategies to Get Self-Storage Customers Over the Rental-Hesitance Hump

Apr 02, 2021

Even though self-storage is a need-driven service, facility operators can still face sales objections from prospects. Here’s guidance to help you flip “no” to a “yes.” The author will help you anticipate customer doubts and have persuasive...

Strategies for Follow-Up in the Self-Storage Sales Cycle

Mar 04, 2021

No matter where your self-storage sales leads originate, response time and method are crucial. Connecting with prospects quickly, in the way they prefer, can mean the difference between gaining or losing the business. Here are some follow-up...

What It Takes to Be a Great Self-Storage Manager

Dec 05, 2020

The key to a successful self-storage operation is a “great” manager; but what does that mean, exactly? Here’s what it takes to...

Do Your Self-Storage Customers Suffer From ‘Rate Shock’? Here’s How to Power Through It

Dec 04, 2020

In an economy like this one, it isn’t unusual for consumers to be price-sensitive; and in self-storage, there are many reasons...

Strategic Self-Storage Discounting: How to Avoid the Plague of Chronic Rate Concessions

Nov 06, 2020

Some self-storage operators use discounting as an ongoing sales tactic, but cutting rates should never be a permanent solution...

Outsourcing Your Self-Storage Sales Calls: Finding the Right Call-Center Partner

Oct 30, 2020

If your self-storage facility routinely misses calls from potential renters, it might be time to employ a third-party call center. To guarantee a successful partnership, it’s critical to identify your needs, vet providers and dedicate yourself to...

Work Those Cords! Voice Coaching to Improve Your Self-Storage Phone Skills

Sep 09, 2020

When it comes to succeeding in self-storage phone sales, it isn’t just what you say that matters but how you say it. When customers can’t see your face, your ability to close rentals depends on how you sound. Are you friendly and confident, or...

Using a Q&A Sales Technique to Close More Self-Storage Rentals

Aug 18, 2020

When you speak with potential self-storage renters, do you ask and answer all the right questions? To effectively close the sale, there are five things you must ask, plus five others the prospect asks himself as part of his decision-making process...

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