Sales

Being a self-storage manager means being a salesperson, plain and simple. How good you are depends a lot on your personal sales style, and whether it meshes well with your personality. Here are four approaches that may help you rent more units and...

There’s a lot of competition in self-storage today, and many of the larger companies are swelling. How can smaller operators hold their own? Here are six ways to personalize your customer experience so you can effectively compete with—and even...

Not everyone is a born salesperson, but you can learn to be a great one. You likely already have the basic skills you need! The following advice will help you refine your approach and close more self-storage rentals.

Even though self-storage is a need-driven service, facility operators can still face sales objections from prospects. Here’s guidance to help you flip “no” to a “yes.” The author will help you anticipate customer doubts and have persuasive...

Some self-storage operators use discounting as an ongoing sales tactic, but cutting rates should never be a permanent solution. Learn why constant concessions are dangerous and how to leverage specials strategically.

If your self-storage facility routinely misses calls from potential renters, it might be time to employ a third-party call center. To guarantee a successful partnership, it’s critical to identify your needs, vet providers and dedicate yourself to...