Sales

With lots of new development on the horizon, self-storage operators need to prepare themselves for an increasingly competitive market. Now’s the time to get back to operational fundamentals and invest in facility maintenance, marketing, sales...

Though online-auction providers typically handle most of the publicity for a lien sale, there are several actions sellers can take to help increase the visibility and success of the sale.

As a self-storage operator, you should be doing what you can to sharpen your sales skills. Follow these three philosophies, and you’ll close more customers.

With change often come concerns, and the switch from traditional, live self-storage auctions to online is no different. Because much of the process is taken out your hands by the online-auction provider, some facility operators have understandable...

In the self-storage industry, customer service can transcend the ordinary and become an unexpected cornerstone of business. Here are five ways to deliver memorable service to your tenants.