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With many self-storage properties enjoying record-high occupancy, facility managers need to take a fresh approach to their sales and service. The question is how to rent units and maximize revenue with limited inventory? Find out in this new video...
When your management team lacks the skills or resources they need to close sales, your self-storage business will suffer. Learn to identify when and why your facility could be losing rentals and how to better support your staff for success.
As a self-storage operator, you’re inherently a salesperson. So, what’s the key to renting units and selling add-on products? There are many things that can influence a customer’s purchase decision, but often the most important is personal...
Every experienced fisherman knows that just because you’ve got a fish on the line doesn’t mean you’ll reel it into the boat. It takes skill! The same can be said for closing self-storage rentals, even with a motivated prospect. Here are some ways...
Lead follow-up is critical to your self-storage sales effort. Who can afford to leave money on the table? The good news is technology can help you track and connect with your prospects and achieve higher conversion rates.
Sales are a big part of being a self-storage facility manager. When you lack confidence in your abilities, you might struggle to fill units or sell ancillary products. An area manager explains how he honed his sales skills and offers advice for...
If you want to rent more units and sell more products at your self-storage facility, you must connect and build trust with your customers. The question is how. One way is to leverage the power of buyer personas, which will help you “read”...