Best Practices

Creating an annual budget for your self-storage operation is challenging but necessary. Here are five areas on which to focus on when forecasting your financials for 2019.

With so many hats to wear and responsibilities to juggle, it can be difficult for self-storage managers to know if they’re reaching their true potential. Here are five abilities that separate excellence from mediocrity.

Self-storage operators sometimes encounter tenants who are loud, obnoxious, rude or leave behind a mess when moving in or out of a facility. A simple reminder about property rules will usually get them in line. However, when the behavior comes...

As you expand your self-storage portfolio with additional locations, it becomes more difficult to roll out new operating procedures and improvements. Here are some strategies to successfully implement positive changes company-wide, no matter how...

You’ve finally hired the right person to join your self-storage team. Now it’s time to train him. The following will guide you in creating a program to help your new staff member succeed in his role.

A critical part of ensuring your self-storage facility operates at peak performance is to set—and clearly communicate—your staff expectations, policies and procedures. Here are some guidelines for facilitating employee success.