Best Practices

Many businesses, including some self-storage operators, are moving to a "cashless" business model. The following presents several reasons why this idea has merit.

With hurricane season officially upon us, self-storage operators are encouraged to create or review their emergency-preparedness plan.

When the self-storage facilities in your community are all similar—location, pricing, amenities, security, etc.—there’s really just one thing that can sway a potential renter to choose you. It’s your ability to make them feel welcome and wanted.

The former manager of Mount Zion Self-Storage in Mount Zion, Ill., was arrested in February under suspicion of stealing $117,000 from the business during a five-year period. The embezzlement estimate has since ballooned to as much as $1 million...

Self-storage fees may be small, but they add up to something big: additional revenue for your business and increased accountability on behalf of tenants. Here’s why and how to charge fees, and which ones to collect.

Every self-storage business should maintain a basic policies and procedures manual that outlines everyday operation. Here’s insight on how to write a solid guide and what it should include.

If you’re not in the habit of creating a monthly and annual budget for your self-storage business, now’s the time to start. Consider these 10 reasons why you need to set solid financial goals for your operation.