Best Practices

Whether you have two employees or 100, it’s important that they’re all clear about how the self-storage business is expected to be run. To get and keep everyone on the same page, you need detailed policies and procedures. Here are some guidelines...

There are a lot of single-facility, mom-and-pop self-storage owners out there; but the number of multi-site operations is growing. Juggling several properties isn’t easy, especially for smaller independents; but there are ways to align and...

As a self-storage operator, you should always aim to keep your facility clean, but the coronavirus pandemic has pushed industry efforts to a whole new level. To keep everyone safe, you must establish new best practices for site sanitation. Here...

To truly know how your self-storage operation and staff are performing, you must regularly audit your sites. Here’s an overview of what to review and other things you need to understand about the process.

nce construction is complete on your brand-new self-storage facility, then comes the hard work of making it operational and preparing for opening. It’s exhilarating but also nerve-wracking! Here’s some prep you can do to ensure your site comes out...

If you work long enough as a self-storage facility manager, you’re bound to be confronted with tough, unexpected situations that disrupt business operation, such as a disaster or crime. Learn what you need to “hold your own” in the face of...

Operating procedures are changing drastically for self-storage businesses around the world as the coronavirus spreads. Adhering to these simple best practices can help you adjust and care for people in these unprecedented times.