Best Practices

There are many good reasons to rent your self-storage units to businesses. First, these tenants tend to stay longer and are often a great source of referrals. There’s also strong demand from this segment right now as some commercial enterprises...

Running a self-storage facility involves renting units and collecting rent, but to help keep tenants in line and cover business expenses, operators must also establish and charge various fees. Find out what’s fair game, how to determine pricing...

The odds that something violent will happen to you while working at a self-storage facility are low, but not zero. We’re living in times of political, mental and physical turmoil, and many people are at their breaking point. This article will help...

Self-storage competition has never been tougher, which means owners require vision, innovation and smart decision-making to succeed. In his “Executive Leadership Guide,” industry expert Bob Copper leads you through the critical processes necessary...

A lot goes into running a self-storage facility, but truly flourishing properties all seem to share certain hallmarks. A facility manager from Monster Storage shares his four tenets of business success and why they make all the difference.

When a self-storage business lacks clear policies and procedures, even everyday transactions can be confusing for employees and customers. Get insight to why you need operational standards and how to implement them.

When you communicate clearly and with confidence, you’ll strengthen your relationships with others and build trust in your self-storage business. Consider these three ways to hone your communication skills.