Best Practices

If you work long enough as a self-storage facility manager, you’re bound to be confronted with tough, unexpected situations that disrupt business operation, such as a disaster or crime. Learn what you need to “hold your own” in the face of...

Operating procedures are changing drastically for self-storage businesses around the world as the coronavirus spreads. Adhering to these simple best practices can help you adjust and care for people in these unprecedented times.

There are many reasons why a tenant might break one of your self-storage facility rules. What do you do when he does? Follow these tips to gauge the situation and deal with it appropriately.

It’s flu season, which means self-storage managers must take precautions to protect themselves, customers and other facility employees from illness. Follow these mindful tips to keep nasty germs at bay.

Budgets are boring! Instead, learn how to create a financial forecast for your self-storage business that’ll help optimize operating performance and get all stakeholders on the same page, striving for the same goals.

A common challenge for independent self-storage operators is coming up with a thorough, professional manual on company policies and procedures. In his Self Storage Employee Handbook, industry expert Bob Copper has compiled industry best practices...

Every self-storage operator should understand his competition, including strengths, weaknesses, offerings and more. Here are some ways to mine this valuable information and use it to improve your business.