Best Practices

While some self-storage operators might cringe at the thought of performing a facility audit, this routine check is an invaluable opportunity to understand performance and catch problems. Read about the benefits, who should perform the audit, when...

Does your self-storage workspace make you feel energized and efficient or stressed and unproductive? A messy desk can sabotage your job performance and adversely affect your mental health. Consider the following to tidy up your environment.

Signage is a critical component of every self-storage facility, but if it isn’t properly cared for, it sends the entirely wrong message to prospective and current customers. Follow these tips to maintain your interior and exterior signs and ensure...

Self-storage operators enact policies and procedures to keep their properties safe and clean for all. They must also abide by city, county and state regulations. But despite your best efforts, some tenants will forget or outright ignore facility...

Self-storage competition has never been tougher, which means owners require vision, innovation and smart decision-making to succeed. In his “Executive Leadership Guide,” industry expert Bob Copper leads you through the critical processes necessary...

Every self-storage employee deserves to work in an environment that’s free of harassment. If your company lacks a plan to prevent it or how to act if it does happen, it’s time to create one.

A well-crafted policies and procedures manual is like gold to any business, and you absolutely must have one for your self-storage operation. If you aren’t sure why, this article will remind you, plus give you ideas for what it should include and...