Best Practices

Formal policies and procedures not only provide guidance and set expectations for your self-storage staff as they operate your facility, they can literally save your business in the event of an emergency. Let’s look at more reasons why you need...

While you may hope a catastrophe never strikes at your self-storage facility, you should be prepared for one. Having a disaster plan is key to preventing loss and resuming operation quickly. Read about the five types of crises you’re likely to...

Venturing into self-storage ownership can be exciting, but it isn’t without potential pitfalls. A fellow owner shares 10 common pain points—and their solutions—to help current and future investors put their best foot forward.

Are you ready for the biggest self-storage industry event of the year? The Inside Self-Storage World Expo kicks off on Monday. Several industry professionals offer their guidance on how to get the most from your show experience.

As the year winds down, most self-storage owners and managers are considering improvements they’d like to make to their business in 2023. One possibility is to streamline payments by refusing cash, checks and money orders. Instead, customers would...

While some self-storage operators might cringe at the thought of performing a facility audit, this routine check is an invaluable opportunity to understand performance and catch problems. Read about the benefits, who should perform the audit, when...

Does your self-storage workspace make you feel energized and efficient or stressed and unproductive? A messy desk can sabotage your job performance and adversely affect your mental health. Consider the following to tidy up your environment.