Best Practices

Self-storage facilities have various operating hours depending on ownership, location, staff and needs of the consumer base. Some provide around-the-clock admission, while others restrict access to standard business hours. In some cases, operation...

One of the greatest risks to owning a self-storage facility is employee theft. Learn how regular audits can uncover and prevent this crime as well as expose other business problems.

As a self-storage operator, you should always seek new ways to solve problems, improve processes and perform better in your job. Consider these ideas to save time and streamline your work day.

Self-storage fees may be small, but they add up to something big: additional revenue for your business and increased accountability on behalf of tenants. Here’s why and how to charge fees, and which ones to collect.

If you want 2018 to be a year to remember for your self-storage business, it may be time to make some New Year’s resolutions. By focusing on how the past year has gone, where you want the new year to go and how you can get there, you have a...

While online auctions have been available in the self-storage industry for several years, there are still many operators who aren’t using this method to conduct lien sales. These 10 frequently asked questions will clear up some of the...

Your self-storage facility’s management data reveals the story of your business. It isn’t just numbers on a page. Here’s advice on which reports to pull from your software and what all the figures tell you.