Best Practices

Operating procedures are changing drastically for self-storage businesses around the world as the coronavirus spreads. Adhering to these simple best practices can help you adjust and care for people in these unprecedented times.

There are many reasons why a tenant might break one of your self-storage facility rules. What do you do when he does? Follow these tips to gauge the situation and deal with it appropriately.

It’s flu season, which means self-storage managers must take precautions to protect themselves, customers and other facility employees from illness. Follow these mindful tips to keep nasty germs at bay.

When was the last time you reviewed your self-storage operation’s policies and procedures? If there’s an inch of dust on these manuals (yes, plural), it’s time for an update! Here’s some insight to writing, implementation, compliance and more.

A common challenge for independent self-storage operators is coming up with a thorough, professional manual on company policies and procedures. In his Self Storage Employee Handbook, industry expert Bob Copper has compiled industry best practices...

Every self-storage operator should understand his competition, including strengths, weaknesses, offerings and more. Here are some ways to mine this valuable information and use it to improve your business.

Running a self-storage operation sounds simple in theory, but like any business, it has its subtleties and idiosyncrasies. In his 150-page Self Storage Facility Operations Manual, industry expert Bob Copper instructs owners and managers in how to...