Whether you’re a self-storage owner or manager, your mastery of the many aspects of facility operation has a direct impact on business success. Bob Copper, partner in charge at industry consulting firm Self Storage 101, has authored several books designed to help operators run efficient, profitable facilities.
As a prominent consultant, author, speaker and trainer, Copper has worked extensively with hundreds of facility owners, operators and managers. From “The Complete Self-Storage Handbook” to paperbacks on industry policies, sales, customer service, revenue and executive leadership, his books hit on all aspects of site management and operation.
Visit the ISS Store for full product details and all the titles available. To quickly find Copper’s products, including his books and several video presentations, simply type “Copper” in the store search box.