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June 17, 2020
1 Min Read
Inside Self-Storage (ISS) has published a new digital issue that explores how the self-storage industry has been impacted by the coronavirus pandemic and ways to move forward with confidence. Written for facility owners, managers and investors, “Remaining Relevant in a Time of Crisis: Strategies to Adapt and Succeed Around COVID-19” offers advice on facility safety, sales, service, technology, legalities, customer experience and more.
Covered topics include:
Tactics for adjusting to the new professional reality
Insight and advice from industry operators
Technology that can help meet tenant needs
The legalities of offering contact-free storage
How to avoid pandemic-related cyber attacks
Building brand and customer loyalty
How the customer-service model has changed
The need for community stewardship
The publication is available for free download in PDF format.
For more than 29 years, ISS has provided informational resources for the self-storage industry. Its educational offerings include ISS magazine, the annual ISS World Expo, an extensive website, the ISS Store, and Self-Storage Talk, the industry’s largest online community.
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