Inside Self-Storage (ISS) has released a new online gallery to help facility owners and managers with operational efficiency. “Running at Peak: A 6-Part Facility-Performance Checklist for Self-Storage Operators” offers guidance to improve management of people, processes and technology. It addresses important questions that must be answered to ensure a storage business runs smoothly.
Content for the free resource was provided by Melissa Stiles, director of marketing for Storage Asset Management Inc., a York, Pa., property-management and consulting company. Stiles’ insight will help facility operators monitor performance related to customer experience, competition analysis, disaster preparedness, policies and procedures, site maintenance, and technology at their properties.
The new gallery is available for viewing and free download from the ISS Resource Center, which can be found on the main menu at insideselfstorage.com.
For nearly 28 years, ISS has provided informational resources for the self-storage industry. Its educational offerings include ISS magazine, the annual ISS World Expo, an extensive website, the ISS Store, and Self-Storage Talk, the industry’s largest online community.