Inside Self-Storage (ISS), which has provided education and resources to the self-storage industry for more than 26 years, has hired a new project coordinator to support the growing brand. Kortney Hannes will support the editorial and sales teams on projects related to ISS magazine, the annual ISS World Expo, the ISS Store and the Self-Storage Talk online community.
“I’m excited to be the newest member of the ISS team! I look forward to helping my colleagues and the brand continue to be top in education, and provide resources for those in the self-storage industry,” Hannes said. “Since I don’t have experience in self-storage, I also look forward to learning the ins and outs of the industry.”
Hannes earned bachelor’s degrees from the University of Wisconsin – Parkside and Kaplan University. Most recently, she was a healthcare concierge for Accolade, an on-demand service for healthcare employers, health plans and health systems. In this role, she helped clients understand their benefits and how they can best use their healthcare, and assisted them in resolving their claims issues.
Prior to her time with Accolade, Hannes was a marketing assistant for Uline, a distributor of shipping and industrial supplies. As part of the marketing team, she assisted with all levels of print and digital campaigns, projects, and reporting. She was promoted to that role from senior customer-service representative, in which she assisted customers with contracts, orders, and product-specific questions and certifications.
“Kortney is an excellent addition to the ISS team,” said ISS Vice President Teri Lanza. “She brings a great deal to this newly created role of project coordinator—intelligence, efficiency, customer-service savvy, marketing expertise and an optimistic attitude. I am confident that she will help the brand grow further and faster. Our well-oiled machine just got a performance boost, and we could not be more pleased.”
ISS announced changes to its executive leadership team in June when founder Troy Bix left the brand to join Janus International Group. Lanza now oversees day-to-day operation while Debbie Pirkey serves as business-development manager. The ISS team also includes marketing and education manager Melissa Black, editor Amy Campbell, and contributing editor/ISS Store manager Tony Jones.
For more than 26 years, ISS has provided informational resources for the self-storage industry. Its educational offerings include ISS magazine, the annual ISS World Expo, an extensive website, the ISS Store, and Self-Storage Talk, the industry’s largest online community. It is now owned by Informa Exhibitions LLC, which acquired Virgo Publishing in 2014.