For some new self-storage owners and investors, learning to run the business effectively can be a rude awakening. Even if you’re more seasoned, getting the operation to hum along at just the right frequency can be tricky. If you need a little guidance, investigate the 150-page Self Storage Facility Operations Manual, authored by industry expert Bob Copper. He dispenses valuable insight on how to manage the day-to-day functions of a facility, from opening and closing the office to everything in between. This softcover guide will help you set the policies and procedures by which your company will operate and, hopefully, prosper.

As a prominent consultant, author, speaker and trainer, Copper has worked extensively with hundreds of self-storage owners, operators and managers to develop strategies for operational improvement, revenue growth and value enhancement. As a facility owner himself, he has a unique perspective that relates to working with other operators.

Additional books written by Copper focus on customer service, facility management, revenue management, sales and more. Visit the ISS Store for full product details and titles. Safeguard your multi-million dollar self-storage investment by taking charge of the business and pointing it in the right direction.