As we navigate the COVID-19 pandemic, there are many unknowns and we all have a multitude of questions. It’s vital self-storage operators are informed about everything, from staying open to the new family leave act to collecting rent.

Self-storage operators everywhere are asking a lot of the same questions right now about how the coronavirus crisis impacts various aspects of business operation. Below is guidance from California Self Storage Executive Director Ross Hutchings...

Operating procedures are changing drastically for self-storage businesses around the world as the coronavirus spreads. Adhering to these simple best practices can help you adjust and care for people in these unprecedented times.

The coronavirus outbreak has been declared a global pandemic and national emergency. The fallout from safety precautions means self-storage and other businesses must mobilize in a collective mode of crisis management.

Technology may be designed to increase efficiency, but it can sometimes feel like more trouble than it’s worth. Read the frustrations of one small self-storage operator in dealing with everything from merchant-services errors to access-control...

From sharing knowledge with customers to improving your online search rankings, the benefits of adding a blog page to your facility website go on and on. Let’s see what they are.

There are a lot of overlapping layers to the self-storage business. Read how the latest ISS Mastery DVD Series is like a multi-tool for learning, providing a broad-based, multi-pronged approach to strategically meet or exceed your goals.

It’s flu season, which means self-storage managers must take precautions to protect themselves, customers and other facility employees from illness. Follow these mindful tips to keep nasty germs at bay.

When confronted with an angry self-storage customer, the best advice is to avoid engaging in a battle. The author shares a personal story and some strategies to de-escalate even the most intense situations.

With minimum wage on the rise in many states and new federal overtime rules in effect, now’s a good time to review manager compensation at your self-storage facility. Owners should not only comply with these requirements but exceed them.