The majority of self-storage operators today require tenants to have some sort of insurance to protect their stored belongings in the event of loss or damage from theft, flood, fire or other disaster. Customers can often provide proof of insurance through their personal renter’s, homeowner’s or business plan. As an added layer of defense, many storage facilities also offer some sort of tenant insurance or tenant-protection program. But though the benefits to these policies are numerous, some tenants still refuse to participate, either failing to provide proof of coverage or declining to buy into the facility’s program.
In a recent thread on Self-Storage Talk, the industry’s largest online community, members are discussing their insurance mandates and how they deal with customers who don’t comply. What advice can you offer on this risk-management topic? See what others have to say and join the conversation.