December 2023 Podcast

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In this all-new “Sounds of Storage” podcast, we talk with Charlie Kao about “How to Lose a Self-Storage Tenant in 10 Days,” a humorous yet insightful look at the industry’s customer experience. We discuss why first impressions with your prospects are critical to long-term loyalty, how to gain those coveted five-star reviews, and critical ways to improve the way facility operators interact with renters.

Late-Breaking Articles

Self-Storage TV

Inside-Self-Storage-World-Expo-Jed-Isom
Revenue Management
From the 2024 ISS World Expo: Jed Isom Discusses the Role of Technology in Setting Self-Storage Rental RatesFrom the 2024 ISS World Expo: Jed Isom Discusses the Role of Technology in Setting Self-Storage Rental Rates
Sep 5, 2024
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Sales
A 3-Step Plan to Attract Tenants and Rent Units During the Critical Self-Storage Lease-Up PhaseA 3-Step Plan to Attract Tenants and Rent Units During the Critical Self-Storage Lease-Up Phase
Aug 29, 2024
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Management and Operation
Don’t Be a Lone Wolf! Why Self-Storage Owners Need a Support System and How to Build Industry ConnectionsDon’t Be a Lone Wolf! Why Self-Storage Owners Need a Support System and How to Build Industry Connections
Aug 22, 2024
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Staffing
The 3 Characteristics to Seek When Hiring a Self-Storage Manager and Why They Benefit the Bottom LineThe 3 Characteristics to Seek When Hiring a Self-Storage Manager and Why They Benefit the Bottom Line
Aug 15, 2024
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Staffing
From the 2024 ISS World Expo: Spartan’s Mike Scott Offers Sound Advice on Self-Storage Career AdvancementFrom the 2024 ISS World Expo: Spartan’s Mike Scott Offers Sound Advice on Self-Storage Career Advancement
Aug 8, 2024
Trending Articles

Top-Operators List Gallery

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Market Conditions
The 2024 Top-Operators Lists: Major Movement Among Established Players, Plus New Companies Assertively Entering the RanksThe 2024 Top-Operators Lists: Major Movement Among Established Players, Plus New Companies Assertively Entering the Ranks
Aug 1, 2024
24 Slides
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