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Self-Storage Talk Featured Thread: Have You Changed Your Payment Policies in Response to COVID-19?

Self-storage operators have pivoted in recent months to reorganize operational practices around the coronavirus pandemic. One area in which they’ve had to adjust is how they handle rental payments, particularly cards and cash. Many facilities have long offered online or automatic-billing options, but some are now making them mandatory. If you must handle debit/credit cards or physical money, cleanliness is clearly an issue.

In this thread on Self-Storage Talk, the industry’s largest online community, members are sharing how their payment policies have changed in the era of COVID-19. What actions have you taken to ensure the safe receipt of funds? Read what others are doing and add your own strategies.

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