A female prospective customer and the self-storage facility manager at A B Mini Storage in Wichita, Kan., got into a non-violent altercation this past weekend after the customer found herself accidentally locked inside the property at 511 W. MacArthur Road. Charity Harris told the source she drove her vehicle through the open security gate after a truck exited. When no one answered at the office and she tried to leave, Harris discovered she couldn’t exit the property without a gate card.
"I pulled in right here where it clearly says that the customers pull to the right," Harris told the source. "A truck was coming out and the gate opened up, so I went inside. Once I tried to leave, I realized I couldn't get out."
When Harris reached the manager by phone, she was told she would have to wait up to 30 minutes for the manager to arrive, according to the source. When it started to rain, Harris said the manager called her back to tell her it would be another 10 minutes, but then was told 45 minutes later that she would have to wait out the storm. The unidentified female manager allegedly told Harris she wouldn’t “risk her life” during the downpour, the source reported.
When the manager finally arrived, the two women openly expressed being upset with each other. “She flips me the bird, and out of frustration, I flip the bird back," Harris told the source.
After Harris left the property, she received a text message from the manager calling her dumb and saying, in part, “I wouldn't rent you a [expletive] dog house; it's too good for you. The manager told the source Harris was being “just as inappropriate and aggressive,” but admitted she may have been out of line with the text message.
Harris said that when she entered the property, she was following instructions on signage posted on the security gate. She requested that the self-storage business update its signage to help prevent someone else from becoming trapped inside. "There's no signs that say once you get inside this gate it is locked," she said.