ISS Brand

A common challenge for independent self-storage operators is coming up with a thorough, professional manual on company policies and procedures. In his Self Storage Employee Handbook, industry expert Bob Copper has compiled industry best practices...

One of the most difficult tasks when building a new self-storage facility is determining the right unit mix. There’s simply no magic formula or combination that will work in every market. An abundance of any one size or a mix of the wrong sizes...

The Self Storage Summit, Nov. 19-21, is a free, online education and networking event including sessions on a variety of topics and opportunities to interact virtually with industry experts and peers. Inside Self-Storage is the platinum sponsor...

Every self-storage professional should aim to be a lifelong learner. Not only are there numerous benefits to continuing education, there are also many avenues to obtaining more knowledge.

Self-Storage Talk (SST), the industry's largest online community, surpassed the 10,000-member mark on Tuesday. The newest member, using the handle “kathyess,” is building a new self-storage facility in Eugene, Ore., with her husband. They hope to...

Some self-storage renters are simply undesirable. They might be rule-breakers or chronic late-payers. Perhaps they’re always stirring up drama or they’ve had their belongings sold at lien sale. These are the customers you hope never walk through...

Update 8/28/19 – The third summer webinar hosted by ISS and Janus, “Modernizing Your Self-Storage Facility Through Renovation: Execution and Benefits,” will take place at 3 p.m. ET on Sept. 19. It’ll be presented by Troy Bix, president of the...