The William Warren Group (WWG), a privately held real estate company that operates the StorQuest Self Storage brand, has forgiven the debt of a Palm Springs, Calif., family after being contacted by a local news station. Though Layia Williams owed $1,400 in delinquent monthly payments, she contacted News Channel 3 to see if the station would intervene before her unit went up for auction on Dec. 12.
Williams recently moved from Las Vegas with her son and daughter. She’s studying to become an emergency medical technician and can only work part time due to caring for her son, Andre, 12, who has cerebral palsy and is "developmentally delayed,” the news station reported.
Williams said she could afford their new apartment only by selling her car. During the move, she rented a unit at StorQuest to store some of the family’s belongings, including Andre’s medical supplies. After the lien sale was scheduled, she feared she’d lose the equipment.
"He needs that gait trainer. I'm more focused on his gait trainer,” she told the news station. “I want him to walk, to be able to walk. I don't want him to keep relying on his wheelchair."
After Channel 3 visited the storage facility, the manager agreed to speak to his supervisor about the situation. A StorQuest representative later called the station to say the company would forgive the entire debt.
"At StorQuest self-storage, we're committed to giving back to the communities we serve,” the company wrote in a statement. “When uncovering the GoFundMe page that [daughter] Lasherata Williams created to raise the outstanding balance of [Layia’s] storage unit, we knew it was an opportunity to give back to a family in need, in a meaningful way. After releasing all of her son's stored medical supplies, we covered the entire cost of the storage unit to help the family enjoy a happy and joyful holiday season this year."
Founded in 1994 and based in Santa Monica, Calif., WWG acquires, develops and operates more than 125 self-storage facilities in Arizona, California, Colorado, Florida, Hawaii, South Carolina and Texas.
News Channel 3, Palm Springs Storage Business Forgives Debt to Help Family in Need