August 23, 2022

1 Min Read
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Self-storage operators enact policies and procedures to keep their properties safe and clean for all. They must also abide by city, county and state regulations. But despite your best efforts, some tenants will forget or outright ignore facility rules. They may litter in your drive aisles or smoke inside the building, for example. How can you make your requirements stick, especially after multiple reminders and warnings? In a word: fines.

In this thread on the Self-Storage Talk online community, members are discussing the fees they charge repeat offenders, how they execute them, and how to handle them from a legal perspective. What’s your take on finding rebellious customers? Any experiences to share?

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