Risa Saavedra

Risa Saavedra is the customer-experience manager at Extra Space Storage Inc., a self-storage real estate investment trust and property-management company. She joined the company as a learning and development manager in 2015 to coach customer-facing employees and field leadership in sales and service processes. She holds a bachelor’s degree in broadcasting from the University of La Verne and a certificate in marketing from the University of California, Irvine. For more information, email [email protected].

Latest from Risa Saavedra

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Customer Service and Experience
No Ruffled Feathers! Smoothing the Way Toward a Positive Self-Storage Customer ExperienceNo Ruffled Feathers! Smoothing the Way Toward a Positive Self-Storage Customer Experience
byRisa Saavedra
May 28, 2024
5 Min Read
Late-Breaking Articles

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Revenue Management
From the 2024 ISS World Expo: Jed Isom Discusses the Role of Technology in Setting Self-Storage Rental RatesFrom the 2024 ISS World Expo: Jed Isom Discusses the Role of Technology in Setting Self-Storage Rental Rates
Sep 5, 2024
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Sales
A 3-Step Plan to Attract Tenants and Rent Units During the Critical Self-Storage Lease-Up PhaseA 3-Step Plan to Attract Tenants and Rent Units During the Critical Self-Storage Lease-Up Phase
Aug 29, 2024
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Management and Operation
Don’t Be a Lone Wolf! Why Self-Storage Owners Need a Support System and How to Build Industry ConnectionsDon’t Be a Lone Wolf! Why Self-Storage Owners Need a Support System and How to Build Industry Connections
Aug 22, 2024
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Staffing
The 3 Characteristics to Seek When Hiring a Self-Storage Manager and Why They Benefit the Bottom LineThe 3 Characteristics to Seek When Hiring a Self-Storage Manager and Why They Benefit the Bottom Line
Aug 15, 2024
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Staffing
From the 2024 ISS World Expo: Spartan’s Mike Scott Offers Sound Advice on Self-Storage Career AdvancementFrom the 2024 ISS World Expo: Spartan’s Mike Scott Offers Sound Advice on Self-Storage Career Advancement
Aug 8, 2024
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Market Conditions
The 2024 Top-Operators Lists: Major Movement Among Established Players, Plus New Companies Assertively Entering the RanksThe 2024 Top-Operators Lists: Major Movement Among Established Players, Plus New Companies Assertively Entering the Ranks
Aug 1, 2024
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