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Krista Diamond is a staff writer for StorageFront, which allows customers to custom search and compare thousands of self-storage facilities. She’s a graduate of the University of New Hampshire and lives in Las Vegas. When she isn't writing about storage, she’s climbing mountains in the desert. For more information, visit www.storagefront.com.
As a self-storage operator, you’ll regularly encounter tenants who are difficult, rude and just plain wrong. Rather than lose your cool, try these six strategies to turn a negative situation into positive one.