The Florida Self Storage Association (FSSA) will host a webinar that will help self-storage operators manage their online reputation, May 21, 1-2:30 p.m. EST. Presented by Matt Grant, an online strategist with The Storage Group, the event will teach facility owners and managers how to identify what people are say about their self-storage business and how they can influence the conversation. They'll learn about specific, free tools they can use to help with reputation management, best practices for generating positive reviews, and techniques for handling negative reviews.

Registration for the webinar can be completed at https://www1.gotomeeting.com/register/514854536. Interested parties can also click through to the registration page from floridassa.org.

Grant has spent more than 10 years helping people connect with new customers online.

 The Storage Group is an Internet-marketing company that provides self-storage companies with tools and solutions to generate more business. The company's packages include website design and development, search engine optimization, local search optimization, video development and integration, social media, pay-per-click campaigns, reporting and analysis, personalized account management and ClickAndStor, a program that "moves in" self-storage customers online.

The FSSA is a nonprofit organization of businesspeople involved in the self-storage industry in Florida. Its members include facility owners, operators, vendors, developers, investors, property managers and suppliers.