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Missed Customer Calls: A Lost Self-Storage Sales and Service Opportunity

In this “Time for Action” video from 3 Mile Domination, Jim Ross discusses the importance of avoiding and tracking missed calls—a lost sales and service opportunity for a self-storage businesses. Most operators are missing out on more calls than they think, he says, especially because few prospects will leave a voicemail. He also offers suggestions on how to track calls and why you should consider using a call center.

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