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Getting Positive Online Reviews From Your Self-Storage Customers

In this “Time for Action” segment from 3 Mile Domination, Jim Ross discusses the importance of getting positive online reviews from customers and provides advice on how to get more of them. Using a sample facility’s online listing, he demonstrates how to use the Google My Business platform to generate more reviews. He also discusses the best time to ask for referrals and how operators can make it easy for their customers to participate.

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