Inside Self-Storage

Staffing

Self-Storage Operators Discuss, Debate Holiday Hours

The winter holidays, though a time for visiting with loved ones and observing traditions, still represent a hectic time for self-storage operators, who are generally busy at the end of each month. Members on Self-Storage Talk, the industry’s largest online forum, discuss ...More
December 28, 2010
Posted in News, Management
Eight Things Your Staff Hates About You: Change Bad Management Habits for a Smoother Running Self-Storage Business

If you've ever been in a management position, there's a good chance you had several pet peeves regarding your staff members and their behavior. What you may not realize is your employees probably have a few complaints too. ...More
December 25, 2010
Posted in Articles, Management
Inside Self-Storage World Expo’s Premium Package Offers the Best Attendee Value

Industry professionals planning to attend the Inside Self-Storage World Expo, March 14-16, in Las Vegas, can save big on the show’s education offerings by purchasing the Premium Package, which includes access to 36 seminars as well as a choice of two specialty workshops. ...More
December 17, 2010
Posted in News, Construction, Development, Finance, Marketing, Real Estate
Three Keys to Building Trust Between Self-Storage Owners and Managers

To have optimum working relationships, all parties must feel a sense of trust. The question then is: How do you develop trust between people in the workplace? Self-storage owners need to be proactive and create an environment of trust apparent to all. ...More
December 11, 2010
Posted in Articles
Workers’ Compensation Premiums and Your Experience Modification Rating: Understanding the Connection and Achieving Maximum Benefit

For many self-storage operators, purchasing workers’ compensation insurance is a statutory requirement. Even in the absence of this, a self-storage operator with only a few employees may want to consider the voluntary purchase of workers’ compensation to avoid the expense ...More
November 27, 2010
Posted in Articles
Been a Good Facility This Year? Tell Self-Storage Talk What's on Your Wish List

Suppose your facility were receiving holiday gifts from ownership or maybe from "Storage Claus." What could you really use to make life easier and business better at your facility? ...More
November 22, 2010 By John Carlisle
Posted in Blog, Management
Architectural Metal Systems Announces Strategic Organizational Changes

Architectural Metal Systems (AMS) recently made several strategic organizational changes that will improve its operational effectiveness and provide better service to customers. ...More
November 18, 2010
Posted in News
Transaction vs. Interaction: Engaging Your Self-Storage Customers and Employees

When you talk to people, are you focused on the transaction or your interaction? A transactional encounter is one in which you're just going through the motions to get the task or discourse done. Interaction occurs when two people are engaged in a dialogue or actively ...More
November 17, 2010
Posted in Articles, Management
Time for a Difficult Workplace Conversation? Four Steps to Make It Easier

No matter what your profession or level in your company, at some point, you’re going to have to initiate a “difficult conversation” with a boss, co-worker or colleague. Many people simply avoid the situation, but a better option is to learn the skills needed to have these ...More
November 7, 2010
Posted in Articles, Management
Training Self-Storage Managers: Creating a Manual, What to Teach, Choosing a Trainer and More

To remain competitive, self-storage operators must have highly trained and motivated staff. This article contains insight and advice for creating your own manager-training program or hiring an outside trainer to work with your employees. ...More
November 1, 2010
Posted in Articles, Management

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