Staffing


  • Down to the Nitty Gritty
    Thirty-four years ago, when I started as an agent with a large mutual-insurance company, the “secret to success” was indeed the mystery. I was told it was the law of large numbers. If you made 100 sales a year, you could not fail. One hundred seemed like a lot, but when my ...More
    October 1, 2004 Pete Altringer Posted in Articles
  • Sterling Management Services
    Sterling Management ServicesMatching properties with profits By Kimberly Hundley When Sterling Management Services takes on a new project or problem-child facility, you can be sure it won’t resort to a one-size-fits-all solution. Instead, each property’s distinctive ...More
    October 1, 2004 Kimberly Hundley Posted in Articles
  • Facts on Builder’s Risk
    Facts on Builder’s Risk By Amy Brown When constructing a new facility or expanding a current one, it is critical to include insurance in the planning of the project. Construction sites involve unique risks that may not be included in a standard business-insurance policy. It ...More
    September 1, 2004 Amy Brown Posted in Articles
  • The Interview Process
    Most self-storage owners and operators have had to hire for a position at one time or another. We all know the drill. You effectively get the word out that your organization is hiring, and you end up with a stack of résumés and applications to pour through. But this is ...More
    December 1, 2003 Raymond E. McRae Posted in Articles
  • Mr. Right Manager
    Hire, train, motivate and retain great employees—it seems simple, but is it? How many times has this happened to you? You can’t believe your good fortune. You find the perfect candidate for the job. He looks the part and gives all the right answers during the interview. You ...More
    December 1, 2003 Tammy Ross Posted in Articles
  • Working With Property Management
    If you are a self-storage owner who has just purchased a facility but have no industry experience, you may find the tasks involved with starting a new business a bit overwhelming. Management companies are available to assist and guide you through the beginning stages and ...More
    October 1, 2003 Amy Brown Posted in Articles
  • Hiring the Right Manager
    The single most important marketing tool you have in the storage business is your manager. The problem is, frequently, the wrong people are selected for this job. Understand the concepts in this article, and you’ll make better choices and end up with the right person behind ...More
    October 1, 2003 Fred Gleeck Posted in Articles
  • Choosing the Right Contractor
    Licensed vendors and professional contractors are hired to provide materials, equipment, supplies and services. Vendors contribute to the daily operation of every facility. For example, trash collectors properly dispose of garbage. A lawn service may be used to cut grass ...More
    July 1, 2003 Amy Brown Posted in Articles
  • What Every New Owner Must Know
    If you're just getting started in the self-storage business, this is the article you need. There is a lot of misinformation about marketing in the industry. Before you develop some bad habits, please keep reading. Here are the five primary areas you need to work on as you ...More
    February 1, 2003 Fred Gleeck Posted in Articles
  • Hiring, Training and Retaining
    Hiring the best person for the job can be a difficult task when the budget for a salary only allows for cheese and crackers and you want to hire caviar. It is possible to achieve your objective and still stay within budget. But it will take considerable time and effort, ...More
    December 1, 2002 Tammy Ross Posted in Articles