Inside Self-Storage

Staffing

Being a Self-Storage Manager in a Challenging Age: Tips for Success

Today’s facility manager must possess effective sales skills, know-how to collect and increase revenue, and a professional look and demeanor to clearly differentiate himself from his many competitors. ...More
October 15, 2009 Bob Copper
Posted in Articles, Management
Why Should They Hire YOU? Tips for a Wannabe Self-Storage Manager

With so many people out of work these days, many would happily try their hand at managing a self-storage facility, even though they may know nothing the job. For those seeking a self-storage manager position, here are some tips to get noticed and start off on the right foot ...More
October 11, 2009 Linnea Appleby
Posted in Articles
Being the Customer's Ultimate Self-Storage Solution (By Being Other Things First)

Good customer service is important for the success of any self-storage business, but in the current economic climate, it’s even more critical. There are several things a self-storage operator must “be” to help the consumer decide if the facility is the solution he is ...More
September 25, 2009 Linnea Appleby
Posted in Articles, Management
Self-Storage Workers’ Compensation Insurance

Accidents can happen even in the safest and cleanest work environments. Workers’ compensation insurance protects employers against lawsuits resulting from work-related accidents, providing medical care and compensation for lost income to employee(s). This important coverage ...More
July 10, 2009 Randy Tipton
Posted in Articles, Legal Issues
No-Computer Disaster Plan: Operating Self-Storage Without Technology

When technology fails, self-storage owners and operators should be prepared to rent units, take payments and write receipts without using a computer. Here are some tips on being prepared when using a computer to run a self-storage facility is not an option. ...More
June 8, 2009 Jim Chiswell
Posted in Articles, Management, Technology
Survey: Employees Paying Higher Insurance Deductibles

American employees are paying higher deductibles and other out-of-pocket health care expenses, according to a recent survey by PricewaterhouseCoopers. ...More
June 2, 2009
Posted in News
Creating the ‘Illusion’ of Self-Storage Security

Hear are some simple steps self-storage managers can take every day to reduce the risk of theft at their facilities. ...More
May 22, 2009 Mel Holsinger
Posted in Articles, Management, Technology
Getting to Know Self-Storage Manager Melissa Roberts, Self Storage Depot, Dunlap, Tenn.

Melissa Roberts, facility manager for Self Storage Depot in Dunlap, Tenn., shares insight to her choice of career and personal tastes. ...More
April 22, 2009
Posted in Articles
Three Types of Self-Storage Liability Coverage

Many cost-cutting decisions and changes can positively impact a self-storage owner’s bottom line, but they may also have a much more adverse effect on employees, partners, investors and business. A few areas of concern highlighted in this article are fiduciary liability, ...More
March 27, 2009 Mike Gong
Posted in Articles
10 Tips for Making a Good First Impression in Self-Storage

Self-storage managers are the frontline impression-makers in the office. How they address new customers can make or break lease potential. Linnea Appleby gives pointers on how managers can make memorable first impressions to attract and retract self-storage customers. ...More
March 19, 2009 Linnea Appleby
Posted in Articles

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