Inside Self-Storage

Staffing

Self-Storage Policies and Procedures: Why They Create a Better Business and Make You a Superior Manager

Ever wonder why self-storage companies put so much focus on policies and procedures? Companies implement standards and rules for a variety of reasons. Following them protects the company, its customers and its employees. ...More
June 20, 2010 Linnea Appleby
Posted in Articles, Management
The Role of the Self-Storage Manager: Simplest Job in the World or Challenging Multi-Faceted Position?

The misconceptions industry outsiders have about the position of self-storage facility manager can be funny but also degrading to the people who work in the business. A self-storage manager has a challenging, multi-faceted job that should be appreciated. ...More
June 14, 2010 Mel Holsinger
Posted in Articles, Technology
A Better Sales Philosophy for Self-Storage Businesses: Service and Compassion

In this age of automation, there has been a mass exodus of personal service in business. Self-s torage owners and managers have the opportunity with every new day to bring it back and reap the benefits from a clientele demanding a personal touch. ...More
April 13, 2010 Benjamin K. Burkhart
Posted in Articles
How Self-Storage Operators Will Be Affected by Health-Care Reform

Self-storage operators could be affected by the passage of health-care reform. The reform calls for more affordable health insurance policies for smaller businesses, which can include tax credits and federal subsidiaries. ...More
April 2, 2010
Posted in News
Teaching Self-Storage Managers to Use and Appreciate Facility-Management Software

When evaluating self-storage software, the best way to start is by looking at the help tools thesoftware provides. The layout should be simple and easy to understand for even the less computer-savvy self-storage manager. ...More
March 24, 2010 Shaina Cossairt
Posted in Articles
Self-Storage Managers Discover Land Mine in Unit

Self-storage employees in Athens-Clarke, Ga., discovered a land mine while cleaning out the unit of an evicted tenant. ...More
March 17, 2010
Posted in News
Self-Storage Management Software: Things to Know About Technical Support

When purchasing management software to assist with the day-to-day operation of aself-storage property, not only will an operator have high expectations of the software, he should have certain expectations of the provider’s technical support. ...More
March 16, 2010 David Essman
Posted in Articles, Technology
The MIP in the Self-Storage Business: The Facility Manager

For many years, self-storage owners have taken for granted the importance of the site manager. But no longer can the most important person in the business be given the least amount of consideration. Storage operators must now employ the highest quality managers and ensure ...More
March 10, 2010 Bob Copper
Posted in Articles
Training Self-Storage Managers to Use New Sales Tools: Teach, Practice, Role-Play

Self-storage managers are no longer just writing leases, taking payments, answering phone calls and sweeping out units. Training managers to use new tools takes repetition, role-playing and good communication. ...More
March 4, 2010 Tron Jordheim
Posted in Articles, Management, Marketing, Technology
Auditing Your Self-Storage Facility: A Checklist for Owners and Operators

A self-storage owner can protect his investment from employee dishonesty and performance mishaps by conducting a regular facility audit using this comprehensive checklist. ...More
March 2, 2010 Alyssa Quill
Posted in Articles, Management

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