With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.

  • Computer Backups
    Computer BackupsPreventing a customer-relations disaster By Michael Richards Have you seriously considered this scenario? It's Sunday morning and the phone rings. It's your manager. "Hey, boss, the office was broken into and the computer is gone. What do I do?" Do ...More
    April 1, 2001 Michael Richards Posted in Articles, Technology
  • Inside Self-Storage Magazine 03/2001: Providing Online Services
    Providing Online ServicesUse the web to get up close and personal with your customers By Steve Benson If you're not taking steps to offer your self-storage services to customers online, you're about to be left in cyberdust. Today, more than 83 percent of CEOs are embracing ...More
    March 1, 2001 Steve Benson Posted in Articles, Technology
  • Inside Self-Storage Magazine 02/2001: Online Self-Storage
    Online Self-Storage By RK Kliebenstein Editor's note: The opinions of this column are the express convictions of the author. Inside Self-Storage does not endorse individual products or services of industry suppliers. From computer bits and bytes to Xeon processors, from ...More
    February 1, 2001 RK Kliebenstein Posted in Articles, Technology
  • State of the Industry 2001
    State of the Industry 2001Will self-storage's good fortune continue? By Barry Morris After a slow beginning, the 1990s became a decade of unprecedented prosperity for the self-storage industry. New properties emerged in many markets, bringing with them burgeoning consumer ...More
    January 1, 2001 Barry Morris Posted in Articles, Development, Finance, Technology
  • Quayle Computer Concepts
    Early in 1998, Eau Claire, Wis.-based Quayle Computer Concepts entered the national market of self-storage management software with a Windows-based program called the Storage/Warehouse Asset Management Program, or SWAMP. The path to success was neither short nor easy, with ...More
    September 1, 2000 Posted in Articles, Technology
  • Door AlarmsThe hot new choice in security
    Door AlarmsThe hot new choice in security By Steve Cooper The bottom line is the bottom line in any business. In today's self-storage environment, security sells. Building a safer and more secure facility from the ground up, or upgrading an older site to better keep up with ...More
    June 1, 2000 Steve Cooper Posted in Articles, Technology
  • Utilizing the WebMake this a 'banner' year for your business
    Utilizing the WebMake this a 'banner' year for your business By Michael Zervas, Michaels/Wilder Group Doing business without advertising is like winking at a girl in the dark. You know what you're doing--but nobody else does. Let's talk about turning on the Internet for ...More
    May 1, 2000 Michael Zervas, Posted in Articles, Technology
  • Self-Storage Software 2000With Y2-chaos now behind us, the focus is once again on the product itself
    Self-Storage Software 2000With Y2-chaos now behind us, the focus is once again on the product itself By Barry Morris Now that we're deep enough into 2000 to have stopped writing 1999 on our checks, it's apparent that things here on Mother Earth aren't as futuristic as many ...More
    May 1, 2000 Barry Morris Posted in Articles, Technology
  • QuikStor Mini-Storage Management Systems
    Product Focus QuikStor Mini-Storage Management Systems QuikStor is a Sherman Oaks, Calif.-based producer of self-storage management software for both DOS and Windows applications. Following is a highlight of the company's product offerings. Access Controls QuikStor's access ...More
    December 1, 1999 Posted in Articles, Technology
  • Marketing Self-Storage on the Internet
    Marketing Self-Storage on the Internet By Jeff Miller By now you have probably received solicitations from a variety of companies promising to bring you new business by advertising your facilities on the Internet. The purpose of this article is to: 1) clear up some common ...More
    December 1, 1999 Jeff Miller Posted in Articles, Technology