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Technology

With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.


  • Peas in a Pod
    In recent years the buzz has been about incorporating the Internet with management tools, adding call centers to increase store traffic and utilizing kiosks. These all add value to the business either by slimming the accounting and record-keeping functions, increasing ...More
    June 1, 2006 Tim Seyfarth Posted in Articles, Technology
  • Security and Management Software
    In the early days, self-storage security relied on chain-link fences and padlocks. Management “software” was limited to a pad of paper and pencil. How things have changed! ...More
    June 1, 2006 Randy Fountain and Tony Gardner Posted in Articles, Technology
  • To Rent or Not to Rent: That Is the Customer's Question!
    Tron Jordheim of PhoneSmart will offer insights on the thought process of a potential renter as well as the criteria prospects use when choosing which a storage facility at the Inside Self-Storage Expo in Reno, Nev., July 19-22. ...More
    May 9, 2006 Posted in News, Technology
  • PhoneSmart Launches New Industry Blogs
    Columbia, Mo.-based PhoneSmart launched two new industry blogs to keep clients and industry professionals up-to-date with issues and perspectives of importance. ...More
    May 9, 2006 Posted in News, Marketing, Technology
  • To the Rescue
    Accepting timely payments is a must for your business to survive; however, in this ever-changing world where everyone is on the move, conventional methods limit a business' ability to collect on a timely basis. Businesses are forced to create solutions to meet customer ...More
    May 1, 2006 David Batterman and Brent Hoffmann Posted in Articles, Finance, Technology
  • Integration Nation
    Integration allows two or more diverse products to work together to perform a function. In the past, integration in self-storage was limited to a keypads working with gate systems, and tenants typing in codes for entry. This was a big step beyond the old tire-bell system, ...More
    May 1, 2006 Tom Lewellen Posted in Articles, Technology
  • One False Move Spells Data Disaster
    Management software is often blamed for computer errors. While not always faultless, self-storage management software reports faithfully on the data entered, overall. It’s up to users to ensure they enter it accurately. Data entered into the wrong field is the perfect setup ...More
    May 1, 2006 Dallas Dogger Posted in Articles, Technology
  • The Magic of Today’s Technology
    Everywhere you look in today’s world, you find technology. We’re all affected by it to various degrees. How many of us would think of leaving our house or office without our mobile phone, laptop or even an iPod? What would we do if we weren’t able to get our e-mail at a ...More
    May 1, 2006 Jon Reddick Posted in Articles, Technology
  • Going Online
    A recent study by the National Self Storage Association indicates U.S. self-storage space exceeded 2 billion square feet by March 2006 and is growing more than 9 percent annually. Swift growth and rapid technological advances during the past years have catapulted the ...More
    May 1, 2006 Kat Shenoy and Sachin Bhakta Posted in Articles, Technology
  • Real Estate Roundup: Technology and Your Facility’s Value
    After more than 30 years in real estate, I am still surprised by advancements in technology that help us do business, and the Internet is no exception. We all know the importance of having a web presence for business purposes, but a principle concern is always foremost in ...More
    May 1, 2006 Michael L. McCune Posted in Articles, Technology