Technology

With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.


  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. Q. What kind of lighting control would you suggest that would be energy efficient? —Josh ...More
    October 1, 2003 Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. Q: We are planning to install a music and paging system at two of our facilities. We are ...More
    September 1, 2003 Posted in Articles, Technology
  • A Time to Excel, Part II
    In part I of this article (Inside Self-Storage, July 2003), we looked at the following questions: We answered the first two questions by studying a ficititious facility. What we learned was that, by giving away 8.62 percent of its rental income in monthly discounts, the ...More
    September 1, 2003 Doug Carner Posted in Articles, Technology
  • Conversion Case Study
    Since the real estate crash of the late 80s or early 90s, conversion of real estate from an absolute use to one of renewed activity has been a challenge to all owners. Whether it is an old mill building in the Northeast, a discount store in the South, an office building in ...More
    September 1, 2003 Dan Curtis Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. Q: My husband and I are thinking about purchasing some land to build our first ...More
    July 1, 2003 Posted in Articles, Technology
  • A Time to Excel
    How does discounting my rental rates affect length of occupancy?Is a $1 move-in special more profitable than giving rental discounts?What percentage of my tenants pay a discounted rent?When does offering automatic rent collection make financial sense?How many hours a month ...More
    July 1, 2003 Doug Carner Posted in Articles, Technology
  • The ABCs of Video Surveillance
    It's 2 a.m. Your storage site is closed and your manager is asleep. At one end of the property, an intruder has climbed your fence. Before he can reach the first unit, a siren sounds, floodlights illuminate, an armed response is on its way, and a video record of the entire ...More
    June 1, 2003 Doug Carner Posted in Articles, Technology
  • Computer Input and Output
    Keyboards, mice, printers... It's not exactly riveting dinner conversation, is it? Au contraire! New technological products on the market include keyboards that reduce hand fatigue, read driver's licenses and credit cards, or have an integrated trackball. Wireless ...More
    June 1, 2003 Doug Carner Posted in Articles, Technology
  • Self-Storage Security
    There are many elements to self- storage security. you can address them separately, but the key to a successful strategy is recognizing how these elements work together. Your goal should be to create a visibly secure environment that reassures renters and prospects and ...More
    June 1, 2003 Rich Morahan and Christopher Shope Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. What should I look for in an access-control keypad for my site? I currently have about 25 ...More
    June 1, 2003 Posted in Articles, Technology