Technology

With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.


  • Protecting Your Security
    Protecting Your SecuritySave your system from vandalism, theft and defeat By Doug Carner What is your concept of self-storage security? While a measure such as razor wire will deter criminals, its presence implies a crime issue that can make your facility uninviting. ...More
    June 1, 2004 Doug Carner Posted in Articles, Technology
  • Budgeting for Technology
    Technology is a key part of running any self-storage business, whether you have a single site or many. It allows you to reduce the time spent on manual, repetitive tasks and increase time spent on more productive ones, such as selling units and helping customers. As with ...More
    May 1, 2004 Michael Richards Posted in Articles, Technology
  • The Webinar Revolution
    Technology is all about options. The digital revolution has impacted businesses around the world, and more people are choosing to work from home. Many modifications and improvements to communication have made it possible to remotely perform the majority of everyday business ...More
    May 1, 2004 April Howard Posted in Articles, Technology
  • Time to Upgrade
    There is little doubt the modern computer has changed the face of self-storage. As our industry has matured, no factor has had more impact than the proliferation of computer use at storage sites. In the late ‘80s, industry-specific software was just coming available. Before ...More
    May 1, 2004 Dallas Dogger Posted in Articles, Technology
  • Being the New Kid on the Block
    There are several ways to describe what it feels like to be the new kid on the block—lonely, anxious, excited, even scared. Bringing a new software package to an existing industry is not much different. The difficult part about unveiling a product—like being the new kid—is ...More
    May 1, 2004 James A. Boyd Posted in Articles, Technology
  • Evaluating the Cost of Management Software
    Today’s self-storage marketplace is a hot bed of growth. Industry tradeshow attendance has more than doubled in a few short years, and the advent of automated facilities and expanding operations has brought many organizations face-to-face with state-of-the-art technology. ...More
    May 1, 2004 Andrea Medina Posted in Articles, Development, Technology
  • New Frontiers
    At what point does your business information shift from being an afterthought to the centerpiece of daily operations? At what point do business decisions become affected by good, timely data—decisions that effect growth and profitability and result in competitive ...More
    May 1, 2004 James Hafen Posted in Articles, Technology
  • The Perfect Program
    Is there a perfect self-storage management software program? Sure! At least, I think there could be. Over the past few years, I’ve seen many changes in management software, including the transition from DOS- to Windowsbased programs, as well as the introduction of several ...More
    May 1, 2004 David Essman Posted in Articles, Technology
  • 10 Myths of Self-Storage Management Software
    Myth 1 “If you can’t figure out the software in five minutes, it’s too complex.” Self-storage management software is more sophisticated than it was 10 years ago because the industry itself is more sophisticated. While you would love to have software you could learn in five ...More
    May 1, 2004 Tom Garden and Alison Kiesa Posted in Articles, Technology
  • Merchant Accounts 101
    Business owners know they need to accept credit cards. But often, the things they don’t know about merchant accounts can cost them money on every transaction. Typically, they sign up with their bank or the high-pressure salesperson who magically appears as their business is ...More
    May 1, 2004 Scott Lewis Posted in Articles, Finance, Technology