Technology

With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.


  • 05/2004: Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. Q: I am in the market to purchase a newgate and surveillance system, but I am concerned ...More
    May 1, 2004 Posted in Articles, Technology
  • Got Steel?
    By now, you should be aware of the most recent quandary facing self-storage: the shortage of steel in the United States and the resulting increase in prices. Inside Self- Storage and other industry educators have done their parts to inform developers and operators of how ...More
    May 1, 2004 Teri L. Lanza Posted in Articles, Technology
  • New-School Technology
    Customers of any business hate waiting in line, especially when they only have a quick question or want to make a payment. Banks have addressed this issue by adding self-service equipment and 24-hour, off-site banking tools. Day or night, customers can make payments and ...More
    May 1, 2004 Doug Carner Posted in Articles, Technology
  • Linking It All Together
    Gone are the days when building a selfstorage facility meant little more than finding a piece of dirt, throwing up a building and chain-link fence, and putting your sign out front. New facilities call for management software, gate software, keypads, alarm systems, ...More
    May 1, 2004 Curtis Sojka Posted in Articles, Technology
  • Big Brother Is Watching (Thank Goodness)
    This past February, I had the honor and pleasure of participating in the Inside Self-Storage Expo in Las Vegas as a seminar speaker. I met some interesting and exciting people, and got to experience the storage industry up-close and personal. After a couple of long and busy ...More
    May 1, 2004 Fred Grauer Posted in Articles, Technology
  • Improving Operations Through Software
    In recent years, many self-storage operators have upgraded from their DOS or manual management systems to Windows programs written specifically for the industry. Stepping up to a new system should always result in improvements to your bottom line. While you may see some ...More
    May 1, 2004 Markus Hecker Posted in Articles, Technology
  • An Enterprise Solution
    If you are an operator of multiple self-storage sites, this article is for you. It explains how your operation can have all of its sites operating from a central database. You may have heard the term “enterprise solution,” a phrase commonly used in the computer industry. An ...More
    May 1, 2004 Steve Hyman Posted in Articles, Technology
  • Software & Technology Vendor Showcase
    Inside Self-Storage is pleased to express its gratitude to the software and technology vendors that support this annual edition through the purchase of advertising. Look for ads from all of the following suppliers in the body of this issue. Centershift Inc. 2005 East 2700 ...More
    April 1, 2004 Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. Q: I am an area manager for five sites in New Mexico.We are having continuing problems ...More
    April 1, 2004 Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. Q: I will be installing a new keypad-access system at my facility here in Louisiana. Are ...More
    March 1, 2004 Posted in Articles, Technology