Technology

With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.


  • Security and Business Threats
    Security and Business Threats By Fred Grauer The whole issue of security has become pretty frightening. It wasn’t long ago that I, like a lot of guys, was convinced I shared many traits with Superman—you know: invincible, able to leap over tall buildings, faster than a ...More
    June 1, 2004 Fred Grauer Posted in Articles, Technology
  • Linking It All Together
    Gone are the days when building a selfstorage facility meant little more than finding a piece of dirt, throwing up a building and chain-link fence, and putting your sign out front. New facilities call for management software, gate software, keypads, alarm systems, ...More
    May 1, 2004 Curtis Sojka Posted in Articles, Technology
  • An Enterprise Solution
    If you are an operator of multiple self-storage sites, this article is for you. It explains how your operation can have all of its sites operating from a central database. You may have heard the term “enterprise solution,” a phrase commonly used in the computer industry. An ...More
    May 1, 2004 Steve Hyman Posted in Articles, Technology
  • Big Brother Is Watching (Thank Goodness)
    This past February, I had the honor and pleasure of participating in the Inside Self-Storage Expo in Las Vegas as a seminar speaker. I met some interesting and exciting people, and got to experience the storage industry up-close and personal. After a couple of long and busy ...More
    May 1, 2004 Fred Grauer Posted in Articles, Technology
  • Improving Operations Through Software
    In recent years, many self-storage operators have upgraded from their DOS or manual management systems to Windows programs written specifically for the industry. Stepping up to a new system should always result in improvements to your bottom line. While you may see some ...More
    May 1, 2004 Markus Hecker Posted in Articles, Technology
  • Being the New Kid on the Block
    There are several ways to describe what it feels like to be the new kid on the block—lonely, anxious, excited, even scared. Bringing a new software package to an existing industry is not much different. The difficult part about unveiling a product—like being the new kid—is ...More
    May 1, 2004 James A. Boyd Posted in Articles, Technology
  • Time to Upgrade
    There is little doubt the modern computer has changed the face of self-storage. As our industry has matured, no factor has had more impact than the proliferation of computer use at storage sites. In the late ‘80s, industry-specific software was just coming available. Before ...More
    May 1, 2004 Dallas Dogger Posted in Articles, Technology
  • The Webinar Revolution
    Technology is all about options. The digital revolution has impacted businesses around the world, and more people are choosing to work from home. Many modifications and improvements to communication have made it possible to remotely perform the majority of everyday business ...More
    May 1, 2004 April Howard Posted in Articles, Technology
  • Budgeting for Technology
    Technology is a key part of running any self-storage business, whether you have a single site or many. It allows you to reduce the time spent on manual, repetitive tasks and increase time spent on more productive ones, such as selling units and helping customers. As with ...More
    May 1, 2004 Michael Richards Posted in Articles, Technology
  • New Frontiers
    At what point does your business information shift from being an afterthought to the centerpiece of daily operations? At what point do business decisions become affected by good, timely data—decisions that effect growth and profitability and result in competitive ...More
    May 1, 2004 James Hafen Posted in Articles, Technology