Technology

With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.


  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. Q. What kind of lighting control would you suggest that would be energy efficient? —Josh ...More
    October 1, 2003 Posted in Articles, Technology
  • A Time to Excel, Part II
    In part I of this article (Inside Self-Storage, July 2003), we looked at the following questions: We answered the first two questions by studying a ficititious facility. What we learned was that, by giving away 8.62 percent of its rental income in monthly discounts, the ...More
    September 1, 2003 Doug Carner Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. Q: We are planning to install a music and paging system at two of our facilities. We are ...More
    September 1, 2003 Posted in Articles, Technology
  • Conversion Case Study
    Since the real estate crash of the late 80s or early 90s, conversion of real estate from an absolute use to one of renewed activity has been a challenge to all owners. Whether it is an old mill building in the Northeast, a discount store in the South, an office building in ...More
    September 1, 2003 Dan Curtis Posted in Articles, Technology
  • A Time to Excel
    How does discounting my rental rates affect length of occupancy?Is a $1 move-in special more profitable than giving rental discounts?What percentage of my tenants pay a discounted rent?When does offering automatic rent collection make financial sense?How many hours a month ...More
    July 1, 2003 Doug Carner Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. Q: My husband and I are thinking about purchasing some land to build our first ...More
    July 1, 2003 Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. What should I look for in an access-control keypad for my site? I currently have about 25 ...More
    June 1, 2003 Posted in Articles, Technology
  • Facility Communications Systems
    In today's competitive environment, exceptional customer service is what makes a self-storage facility stand out from the rest. One of the most effective ways to promote exceptional service is a state-of-the-art communications system. The quality of the security system you ...More
    June 1, 2003 Karen Genualdi and Courtney Doerfler Posted in Articles, Technology
  • What's New in CCTV Technology
    Three words can describe the new technological innovations happening in the CCTV industry: digital, digital, digital! Everywhere you look there is some sort of new digital product or technological innovation on the market that offers to make a video-surveillance system ...More
    June 1, 2003 Jon Mitchell Posted in Articles, Technology
  • Self-Storage Security
    There are many elements to self- storage security. you can address them separately, but the key to a successful strategy is recognizing how these elements work together. Your goal should be to create a visibly secure environment that reassures renters and prospects and ...More
    June 1, 2003 Rich Morahan and Christopher Shope Posted in Articles, Technology