Technology

With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.


  • Just the Facts
    I grew up with Buck Rogers, Dick Tracy and a host of comic-book heroes. Yes, I’m at that age when old dogs have to learn new tricks. Remember wrist radios, space ships, transporters and a lot of other imagined futuristic inventions? Who would have thought that many of those ...More
    May 1, 2005 Fred Grauer Posted in Articles, Technology
  • Installing Manager Upgrades
    Twenty-five years ago, I was on the management team of a small community bank. I specifically remember a meeting in 1978 in which we discussed a new product: the automated teller machine, recognized today as the ATM by every man, woman and child. Diebold, a supplier of ...More
    May 1, 2005 Rick McGee Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com . Q: In the past two months, I've had two keypads at my storage facility knocked over by ...More
    April 1, 2005 Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. Q: I’m having problems with tenants using the dumpster in the back of my facility to ...More
    March 1, 2005 Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com . Q: The back drive at our facility is dark, and the camera posted there shows only a ...More
    February 1, 2005 Posted in Articles, Technology
  • Modern-Day Marketing
    For years, we have heard the phrase “21st-century technology” used to describe unprecedented breakthroughs in business and communication. Companies that embrace modern advancements recognize their benefits and promote them to the public they serve, largely to set themselves ...More
    January 1, 2005 Raymond E. McRae Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com . Q: I am thinking about adding keypads at our facility’s gate. My concern is the amount ...More
    January 1, 2005 Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com . Q: I am building my third self-storage site. The first two were built with a bare ...More
    December 1, 2004 Posted in Articles, Technology
  • E-Mail Marketing
    If you’re like most storage operators, you collect pertinent contact information from tenants when they rent a unit, including a copy of their driver’s license. In this age of the Internet, you should also collect their e-mail addresses. Before we discuss the incredible ...More
    December 1, 2004 Fred Gleeck Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com . Q: I am about to install a new keypad-access system at my gate and would like your ...More
    November 1, 2004 Posted in Articles, Technology