Technology

With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.


  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com . Q: I am building my third self-storage site. The first two were built with a bare ...More
    December 1, 2004 Posted in Articles, Technology
  • E-Mail Marketing
    If you’re like most storage operators, you collect pertinent contact information from tenants when they rent a unit, including a copy of their driver’s license. In this age of the Internet, you should also collect their e-mail addresses. Before we discuss the incredible ...More
    December 1, 2004 Fred Gleeck Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com . Q: I am about to install a new keypad-access system at my gate and would like your ...More
    November 1, 2004 Posted in Articles, Technology
  • Building Modernizations
    Building ModernizationsOptions to upgrade any storage facility By Doug Carner Your storage facility has an established community presence and is nearly full. So why should you care about modernization? It makes financial sense. Upgrading is a capital investment that ...More
    September 1, 2004 Doug Carner Posted in Articles, Technology
  • Inside Self-Storage Magazine 07/2004: Understanding Software Reports
    Understanding Software Reports By Pamela Alton When I first started in the self-storage business, in what now seems like the Dark Ages, a lot of facilities used the old “peg board” system of record-keeping. It was used to track numbers of units, tenant information, rental ...More
    July 1, 2004 Pamela Alton Posted in Articles, Technology
  • The Importance of Tenant Identification
    The Importance of Tenant IdentificationUsing card-scanning technology to protect your business and customers By Julia P. Shih In the age of post-9/11, various industries—self-storage included—are finding it necessary to implement heightened security measures, if not for ...More
    June 1, 2004 Julia P. Shih Posted in Articles, Technology
  • The Future of Storage Security
    The Future of Storage Security The basics still reign, though technology increases options By Steve Cooper As the hovercraft slowly descends, the signal from its Little Black Box ID transmitter triggers an acknowledgement and authorization to enter. The bay door slides ...More
    June 1, 2004 Steve Cooper Posted in Articles, Technology
  • Inside Self-Storage Magazine 06/2004: Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com.  Q: I own a facility in Nebraska and am having the biggest problem with people ...More
    June 1, 2004 Posted in Articles, Development, Technology
  • Security and Business Threats
    Security and Business Threats By Fred Grauer The whole issue of security has become pretty frightening. It wasn’t long ago that I, like a lot of guys, was convinced I shared many traits with Superman—you know: invincible, able to leap over tall buildings, faster than a ...More
    June 1, 2004 Fred Grauer Posted in Articles, Technology
  • Protecting Your Security
    Protecting Your SecuritySave your system from vandalism, theft and defeat By Doug Carner What is your concept of self-storage security? While a measure such as razor wire will deter criminals, its presence implies a crime issue that can make your facility uninviting. ...More
    June 1, 2004 Doug Carner Posted in Articles, Technology