Technology

With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.


  • Using Technical Support
    You’ve finally made the decision to buy management software. At first glance, it seems all you need is a good product. But while software quality is of utmost importance, there’s something else to consider: technical support. For most buyers, software support is an ...More
    May 1, 2005 Veronica Hsia Posted in Articles, Technology
  • The Web Advantage
    There’s no doubt the Internet has changed the way we do business. While the impact of the web has been greater for some industries than others, it’s finally affecting the self-storage industry and shaping our business landscape. One of the main reasons the web has such an ...More
    May 1, 2005 Srini Vasan Posted in Articles, Technology
  • Software & Technology Vendor Showcase
    Inside Self-Storage is pleased to express its gratitude to the software and technology vendors that support this annual edition through the purchase of advertising. Look for ads from all of the following suppliers in the body of this issue. AndraTech Software Corp. P.O. Box ...More
    May 1, 2005 Posted in Articles, Technology
  • The Future of Self-Storage Technology
    “The future’s so bright, I gotta wear shades.”This well-known song excerpt sums up the future of self-storage technology. The next few years promise better and simpler management software that tightly integrates with advanced security systems; wireless ...More
    May 1, 2005 Tom Lewellen Posted in Articles, Technology
  • Online Payment Processing
    Online payment processing is supposed to be easy, right? But recent modifications to rules and regulations by credit-card companies have caused confusion about what merchants can and can’t do. Navigating the dos and don’ts may not be easy, but being able to accept ...More
    May 1, 2005 Brent S. Hoffmann Posted in Articles, Finance, Technology
  • Site Graphics
    Are you doing everything you can to secure your self-storage facility and market your security efforts to prospective tenants? Site security has become the pinnacle concern for many customers. They want to know their property will be safe, so you must do everything possible ...More
    May 1, 2005 Owen Runnals Posted in Articles, Technology
  • Management Software for Multiple Sites
    The self-storage industry has experienced brisk growth, and many companies operate multiple facilities. Having more than one site involves unique challenges, such as how to generate new business, reduce labor costs, impose better operational controls, manage technology ...More
    May 1, 2005 Kat Shenoy Posted in Articles, Technology
  • Self-Storage Kiosks
    Self-service kiosks burst onto the self-storage scene in late 2003 as the newest way to increase facility profitability. In just over a year, they have jumped to the top of the shopping list for most facilities, especially those in the planning and construction phases. ...More
    May 1, 2005 Curtis Sojka Posted in Articles, Technology
  • Terminal Services vs. Thin Client
    Management software is a fundamental consideration for any self-storage operator, and the technology is always changing. The market has seen an influx of web-based management packages, which deliver an array of advantages. But which one do you choose? When shopping for the ...More
    May 1, 2005 Steven Smith Posted in Articles, Technology
  • Technology: Your Competitive Edge
    I recently attended a couple of workshops on self-storage demand. The presenters shared some revealing information about the escalating competitiveness of the industry. Given the increased saturation of the business, it’s clear that owners and operators need to better ...More
    May 1, 2005 Terry Bagley Posted in Articles, Technology