Technology

With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.


  • Open Windows
    In Arizona, we’ve tumbled over the precipice of mild weather and landed with both feet in the land of blisteringly hot. But just a couple of months ago, we languished in that lovely time of year when the evenings are cool for comfortable sleep, mornings are ripe with ...More
    June 1, 2005 Teri L. Lanza Posted in Articles, Technology
  • Homeland Security
    Over the past few years, several advisories and bulletins released by the federal government have illustrated the responsibilities of the self-storage industry in securing our homeland and preventing domestic terrorist attacks. In one release, the FBI warned storage ...More
    June 1, 2005 Van Carlisle Posted in Articles, Technology
  • The Great Marriage: Software and Security
    To maximize their assets and stay competitive, self-storage owners look for ways to incorporate the latest technology into their facilities while maintaining reasonable prices. They jump to embrace high-end, cost-effective solutions that simplify operations, make managers ...More
    June 1, 2005 Julia Shih Posted in Articles, Technology
  • Online Payment Processing
    Online payment processing is supposed to be easy, right? But recent modifications to rules and regulations by credit-card companies have caused confusion about what merchants can and can’t do. Navigating the dos and don’ts may not be easy, but being able to accept ...More
    May 1, 2005 Brent S. Hoffmann Posted in Articles, Finance, Technology
  • The Future of Self-Storage Technology
    “The future’s so bright, I gotta wear shades.”This well-known song excerpt sums up the future of self-storage technology. The next few years promise better and simpler management software that tightly integrates with advanced security systems; wireless ...More
    May 1, 2005 Tom Lewellen Posted in Articles, Technology
  • Site Graphics
    Are you doing everything you can to secure your self-storage facility and market your security efforts to prospective tenants? Site security has become the pinnacle concern for many customers. They want to know their property will be safe, so you must do everything possible ...More
    May 1, 2005 Owen Runnals Posted in Articles, Technology
  • Management Software for Multiple Sites
    The self-storage industry has experienced brisk growth, and many companies operate multiple facilities. Having more than one site involves unique challenges, such as how to generate new business, reduce labor costs, impose better operational controls, manage technology ...More
    May 1, 2005 Kat Shenoy Posted in Articles, Technology
  • Storage Facilities and EFT
    In the past, self-storage businesses received the lion’s share of rental payments in the form of paper checks, but these are quickly becoming a thing of the past. Electronic-check payments, known as electronic funds transfer (EFT), are fast becoming an efficient, economical ...More
    May 1, 2005 Alison Kiesa Posted in Articles, Finance, Technology
  • Technology vs. Relationships
    Where have the gas-station attendant, bank teller and corporate receptionist gone? While they’re not completely extinct, they are shrinking in number. Like it or not, we’re all changing the way we do business. In the past, we built relationships and often made buying ...More
    May 1, 2005 Lee A. Miller Posted in Articles, Technology
  • Terminal Services vs. Thin Client
    Management software is a fundamental consideration for any self-storage operator, and the technology is always changing. The market has seen an influx of web-based management packages, which deliver an array of advantages. But which one do you choose? When shopping for the ...More
    May 1, 2005 Steven Smith Posted in Articles, Technology