With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.
Supplier Spotlight: SMD Software Inc.
SMD Software Inc., a provider of self-storage management software, has released a new version of SiteLink for self- and mobile-storage operations. Markus Hecker, COO and the director of marketing and sales, spoke with Inside Self-Storage about this new development. ...More
Techno-Lingo in Modern-Day Storage Management
I’ve been extremely fortunate most of my life to have experienced good health. Aside from the occasional cold or seasonal flu attack, very little has really ailed me. That all changed in June 2004, when I started a new job as marketing communications/PR manager for ...More
High-Tech Security for Storage: Self-Service, Innovation and Change
About four years ago, we forecast the 10-year future of security in the self-storage industry. Less than halfway through, a few innovations have arrived on the fast track while others loom on the horizon. For the most part, the third-generation facilities coming out of the ...More
OpenTech Alliance Raises Funds for The Hunger Project
Robert Chiti of OpenTech Alliance Inc. will hike the Grand Canyon on May 25, 2008, to raise funds for The Hunger Project, a global, strategic organization committed to the sustainable end of world hunger. ...More
To compete in today’s economic environment, many self-storage operators are turning to technology to lure customers to their facilities and provide superior service once they sign on the dotted line.Industry studies show the increasing usage of technology in ...More
Self-Storage Insurance: Changing With the Times
I have a love/hate relationship with technology. I love it when it works, saves me time and money. I hate it when it breaks down, wastes my time and costs me money. Sometimes the same piece of equipment or software program that was the apple of my eye one week will become ...More
Predictions for Storage Technology: Have the Forecasts Come True? And What’s Next?
I thought it would be interesting to take a trip back in time to look at and review articles from the past written about the use and future of technology in the self-storage industry. Fortunately, the Inside Self-Storage website (through the use of today’s technology) ...More
The Self-Storage Call Center: Part of Competitive Management
This may come as no surprise, but the self-storage business is becoming more competitive every day. Latest figures show that the average self-storage market has eight facilities. This means that in any average market, seven other competitors are vying for your business. In ...More
OpenTech and MiniCo Partner on Asia Self-Storage Venture
OpenTech Alliance and MiniCo have formed a joint venture to deliver self-storage products and services to Asian markets. ...More
SMD Software, ADS Partner to Provide Certified Mail Solution
SMD Software has partnered with ADS to provide self-storage operators who use SiteLink Web Edition with Certified Mail solutions. ...More