Technology

With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.


  • Electronic Revenue Options
    The traditional payment methods accepted by self-storage businesses—cash, check and credit card—are now available in the form of electronic funds transfer. Electronic banking provides merchants with ever-increasing opportunities to streamline payment processing while ...More
    November 1, 2005 Alison Kiesa Posted in Articles, Finance, Technology
  • The Marriage of Records Storage and Software
    Here is a must read for anyone planning to purchase software for records-storage management. Finding the right solution requires a substantial investment of time and money. However, once you hit upon that accurate, flexible, secure, easy-to-use tool for accessing records ...More
    October 1, 2005 Ian Thomas Posted in Articles, Technology
  • PhoneSmart Essay Contest
    PhoneSmart Director Tron Jordheim knows he’ll need Spanish-speaking employees to bolster his business in years to come. So will other companies. Rather than wait for Mohammed to come to the mountain, he’s done something better: He’s created a scholarship-essay contest to ...More
    October 1, 2005 Kimberly Hundley Posted in Articles, Technology
  • Product Showcase
    INSOMNIAC Customers testify on behalf of OpenTech kiosks As OpenTech Alliance Inc. approaches its three-year anniversary, it has a lot to celebrate. In its short history, the company has emerged as a leading developer of self-service kiosks for the storage industry, with ...More
    September 1, 2005 Posted in Articles, Technology
  • Storage Blog User Wins Registration to ISS Miami Expo
    Amanda Coyle won a free registration package for the Inside Self-Storage Expo in Miami, Fla., Oct. 26-29, by entering a “Pick Your Favorite Self-Storage Blog Entry” contest sponsored by PhoneSmart. ...More
    July 29, 2005 Posted in News, Marketing, Technology
  • Computer Upkeep and Upgrades
    When they think about facility maintenance, most self-storage operators forget about their computer and related equipment. But these important items need preservation, including physical cleaning and the upkeep of system software. Proper maintenance will help ensure your ...More
    July 1, 2005 Michael Richards Posted in Articles, Technology
  • Self-Serve in Fashion
    When renovating a self-storage facility, it makes sense to consider adding a self-service kiosk. There’s a reason these units are popping up in places like airports, hotels, gas stations, banks, retailers and now storage facilities: They save money for business owners while ...More
    July 1, 2005 Curtis Sojka Posted in Articles, Technology
  • The Evolution of Storage Security
    Does evolving technology drive business trends, or do business trends drive the need for technology? It’s sometimes hard to tell if the dog is wagging the tail or vice versa. For example, an engineer thinks how great it would be to view surveillance cameras via the web. A ...More
    June 1, 2005 Tom Lewellen Posted in Articles, Technology
  • Open Windows
    In Arizona, we’ve tumbled over the precipice of mild weather and landed with both feet in the land of blisteringly hot. But just a couple of months ago, we languished in that lovely time of year when the evenings are cool for comfortable sleep, mornings are ripe with ...More
    June 1, 2005 Teri L. Lanza Posted in Articles, Technology
  • Homeland Security
    Over the past few years, several advisories and bulletins released by the federal government have illustrated the responsibilities of the self-storage industry in securing our homeland and preventing domestic terrorist attacks. In one release, the FBI warned storage ...More
    June 1, 2005 Van Carlisle Posted in Articles, Technology