Technology

With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.


  • The Changing World of Software
    Over the last few years, many operators upgraded from DOS to Windows programs. New technology brought better electronic billing options; stores became more retail-oriented; users started to systematically collect marketing data; and most operators have Internet access and a ...More
    May 1, 2006 Markus Hecker Posted in Articles, Technology
  • Like a Rock
    It’s probably the question I hear most when talking with prospective customers: “With all the different software programs on the market and the varying prices, how do I know which one to buy?” The array of choices can seem overwhelming. But don’t fret; with a few basic ...More
    May 1, 2006 Michael Kelley Posted in Articles, Technology
  • To the Rescue
    Accepting timely payments is a must for your business to survive; however, in this ever-changing world where everyone is on the move, conventional methods limit a business' ability to collect on a timely basis. Businesses are forced to create solutions to meet customer ...More
    May 1, 2006 David Batterman and Brent Hoffmann Posted in Articles, Finance, Technology
  • Integration Nation
    Integration allows two or more diverse products to work together to perform a function. In the past, integration in self-storage was limited to a keypads working with gate systems, and tenants typing in codes for entry. This was a big step beyond the old tire-bell system, ...More
    May 1, 2006 Tom Lewellen Posted in Articles, Technology
  • One False Move Spells Data Disaster
    Management software is often blamed for computer errors. While not always faultless, self-storage management software reports faithfully on the data entered, overall. It’s up to users to ensure they enter it accurately. Data entered into the wrong field is the perfect setup ...More
    May 1, 2006 Dallas Dogger Posted in Articles, Technology
  • The Magic of Today’s Technology
    Everywhere you look in today’s world, you find technology. We’re all affected by it to various degrees. How many of us would think of leaving our house or office without our mobile phone, laptop or even an iPod? What would we do if we weren’t able to get our e-mail at a ...More
    May 1, 2006 Jon Reddick Posted in Articles, Technology
  • HI-Tech Joins OpenTech Partner Program
    HI-Tech Smart Systems Inc. has joined the OpenTech Alliance Partner Program so users of its RentPlus software can take advantage of the INSOMNIAC self-storage kiosk. ...More
    March 23, 2006 Posted in News, Technology
  • Centershift Joins Forces with Storage Marketing Solutions
    Centershift Inc. has partnered with Storage Marketing Solutions to enhance the capabilities of its STORE Internet-based management software. ...More
    February 1, 2006 Posted in News, Technology
  • OpenTech Moves to Phoenix Headquarters
    OpenTech Alliance Inc., creators of the INSOMNIAC self-storage kiosk, moved into new headquarters in Phoenix. ...More
    February 1, 2006 Posted in News, Technology
  • E-Mail Management
    The movement of e-mail to center stage as a business-communication medium has made it critical for companies to systematically manage their incoming and outgoing messages. They need to know who is trying to reach them and why, and which potential customers they are ...More
    January 1, 2006 Ian Wayne Posted in Articles, Technology