Technology

With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.


  • Protecting Your Customers’ Identity
    Self-storage businesses accumulate a variety of personal information about customers, including driver’s license, Social Security and credit card numbers, addresses and phone numbers. Keeping this data poses a potential problem: If we don’t take steps to protect it, we risk ...More
    May 1, 2007 Michael Richards Posted in Articles, Technology
  • SUPPLIER SPOTLIGHT
    Boomerang Self Storage Automation introduces Automated Locker Retrieval (ALR) technology to take the storage industry to the next competitive level. Unlike conventional multistory storage centers, an ALR-equipped facility allows the customer to access the unit on demand via ...More
    May 1, 2007 Elaine Foxwell Posted in Articles, Technology
  • Today’s Trendy Software Solutions
    Too often people purchase the latest and greatest products without fully understanding why they need them and how best to use them. This is especially true with technology. Do you understand the latest trends in software, connectivity and data storage for the self-storage ...More
    May 1, 2007 Mark Byrne-Quinn Posted in Articles, Technology
  • Keeping It Real
    Self-storage software has been constantly changing with the maturation of the industry. Owners who offer automatic credit card billing have improved collections, increased lengths of stay and increased rents. Many stores now feature sophisticated security and access systems ...More
    May 1, 2007 Markus Hecker Posted in Articles, Technology
  • Multifacility, Real-Time Software
    Thousands of new facilities are added to the self-storage mix each year. The growth rate of new sites, year-to-year, has been 9.5 percent for the last 20 years and, as per estimates, approximately 3,000 new facilities were added alone in 2006. The guiding force behind this ...More
    May 1, 2007 Kat Shenoy Posted in Articles, Technology
  • From the Editor
    Will technology and backup smarts save you from one? While some deadlines go smoothly, others leave your nerves as frayed as a rug. This time, for me, it was the latter. I’d been working steadily on this edition of ISS for a couple hours that Wednesday morning … and things ...More
    May 1, 2007 Posted in Articles, Technology
  • Smooth Sailing With Storage Software
    “What self-storage management software do you recommend?” This is one of the questions I get asked the most by people just entering the business. It's difficult to answer, especially as new software packages enter the market each year. Backward Glimpse When I first started ...More
    May 1, 2007 Pamela Alton-Truitt Posted in Articles, Technology
  • eMove Joins OpenTech Alliance Partner Program
    eMove, a subsidiary of U-Haul International, joined the OpenTech Alliance Partner Program; and OpenTech’s Insomniac self-storage kiosk is available for eMove affiliates using WebSelfStorage management software. ...More
    April 24, 2007 Posted in News, Technology
  • Convert to Remote Management With Kiosks
    A new type of self-storage conversion has appeared upon the horizon of possibilities. Forget modifying an office building into self-storage, or converting an older facility to climate control. Instead of reshaping steel and concrete, today’s conversions can mean remote ...More
    April 2, 2007 Curtis Sojka Posted in Articles, Technology
  • Facility Spotlight: Cornville Country Storage
    When Isaac Asimov wrote I Robot in 1959, he portrayed a future where artificial intelligence relieved humans of the day-to-day drudgery of life. Although not quite a robot, a talking self-serve kiosk is driving the success of two newcomers to the storage industry. Michelle ...More
    April 2, 2007 Elaine Foxwell Posted in Articles, Technology