Technology

With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.


  • Electronic Door Locks
    Self-storage experiences growing demands from customers for increased convenience, security and accessibility. The industry is also under mounting financial pressure due to increasing fixed and variable costs. To compete, many owner/ operators are entering the era of ...More
    June 1, 2007 Tim Seyfarth Posted in Articles, Technology
  • Computerizing Your Facility
    One of the most important business decisions you can make in self-storage ownership is which software to buy; but it can be overwhelming to choose from the many different options. Learn what you need to effectively evaluate programs. When shopping, it’s important to ...More
    May 1, 2007 Tom Litton Posted in Articles, Technology
  • The 5 Ps of Self-Service Kiosks
    Nowadays, self-service kiosks and self-checkout is everywhere. Know it or not, a similar self-service phenomenon is occurring in the self-storage industry. Did you know: 95 percent of gas stations now have pay-at-the-pump payment terminals? More than 65 percent of U.S. ...More
    May 1, 2007 Curtis Sojka Posted in Articles, Technology
  • Records Management and Shredding
    Hardly a day goes by when an entrepreneur doesn’t dream of a new venture, fresh profit opportunity or an exciting challenge. It must be something in our blood, because it never goes away. For example, in records and information management, several basic services are ...More
    May 1, 2007 Lee Miller Posted in Articles, Technology
  • Software Talking to Security
    About a decade ago, the companies that produce self-storage management software and security hardware/software decided to draft a universal-interface specification, enhancing the way their products communicated. As more vendors entered the marketplace, each bringing its own ...More
    May 1, 2007 John Fogg Posted in Articles, Technology
  • REAL ESTATE ROUNDUP
    In today’s competitive business environment, maximizing your advertising and marketing budget is an absolute necessity. With Internet penetration at 70 percent and climbing, the web is increasingly becoming the advertising vehicle of choice for savvy marketers. Just look at ...More
    May 1, 2007 Cliff Long Posted in Articles, Technology
  • The Marketing-Technology Twist
    Are you aware that large self-storage organizations have certain methods to increase their revenues and profits that less-experienced facilities haven’t yet had a chance to discover? The big operators benefit from economies of scale. They have access to plenty of human and ...More
    May 1, 2007 Derek Naylor and Terry Bagley Posted in Articles, Technology
  • Windows Vista
    Windows Vista is unlike any past Microsoft operating system. The new release is described as “the most reliable, secure and easy-to-use product in the history of Microsoft Windows products.” Does this mean you have to have it? As a Microsoft partner, I’ve been reviewing ...More
    May 1, 2007 Tredd Barton Posted in Articles, Technology
  • Protecting Your Customers’ Identity
    Self-storage businesses accumulate a variety of personal information about customers, including driver’s license, Social Security and credit card numbers, addresses and phone numbers. Keeping this data poses a potential problem: If we don’t take steps to protect it, we risk ...More
    May 1, 2007 Michael Richards Posted in Articles, Technology
  • SUPPLIER SPOTLIGHT
    Boomerang Self Storage Automation introduces Automated Locker Retrieval (ALR) technology to take the storage industry to the next competitive level. Unlike conventional multistory storage centers, an ALR-equipped facility allows the customer to access the unit on demand via ...More
    May 1, 2007 Elaine Foxwell Posted in Articles, Technology