With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.
Facility in the Spotlight: StoreSmart Self Storage in Columbia, S.C.
StoreSmart Self Storage opened in Columbia, S.C., in July 2009 with 108,900 square feet, 89,600 of which are rentable. Of StoreSmart’s 799 units, 646 are climate-controlled. The business is owned and developed by StoreSmart Development LLC and managed by HAT Management LLC. ...More
Self-Storage Technology Showcased at ISS Expo in Las Vegas
Self-storage technology including management software, security equipment, kiosks and more will be showcased during the Inside Self-Storage World Expo in Las Vegas, March 1-3. ...More
Phonesmart Celebrates 600,000 Leads for Self-Storage Industry
PhoneSmart, a company that generates rental leads for an international network of self-storage companies, has passed its 600,000th reservation on behalf of the storage industry. ...More
Bonus Seminars Added to Inside Self-Storage World Expo in Las Vegas
Four bonus seminars have been added to the education program of the Inside Self-Storage World Expo in Las Vegas, the self-storage industry’s largest conference and tradeshow. ...More
Infinite Self Storage Opens New Facility in Joliet, Ill.
Infinite Self-Storage opened a new facility in Joliet, Ill., with more than 680 units. ...More
Opentech Presents Free Webinar, Participates in Inside Self-Storage World Expo
On Jan. 27, executives from OpenTech Alliance Inc., the producer of INSOMNIAC self-storage kiosks, will present a free, live webinar on handling self-storage phone calls. The company will also participate in the Inside Self-Storage World Expo in Las Vegas, March 1-3, 2010. ...More
Santa Rents Self-Storage Unit in North Pole, Alaska
The owners of Forbes Storage of North Pole, Alaska, have offered proof that Santa Claus is a user of self-storage. ...More
United Stor-All Management Launches New Website With Help From G5
United Stor-All Management, a nationwide self-storage management firm, has partnered with G5 Search Marketing to create a new website that provides real-time facility information including unit availability, pricing, promotions and secure online-payment systems. ...More
SiteLink Promotions and Discount Module
SMD Software/SiteLink, a provider of self-storage and portable-storage management software, released a new software feature, a Promotions and Discount Module, which customizes, combines and tracks facility specials. ...More
Safe and Secure Automated Self Storage Gives VIP Tours to FL Students
Safe and Secure Automated Self Storage of Coconut Creek LLC, the Pugliese Co.’s flagship automated facility, will host 450 fourth and fifth grade science students for a VIP behind-the-scenes tour of their facility and it’s new automation every morning Dec. 7-11. ...More