Technology

With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.


  • Simply Self Storage Places INSOMNIAC Kiosks in Shopping Malls to Draw Customers
    OB Cos./Simply Self Storage is taking an innovative approach to customer acquisition by placing INSOMNIAC self-storage kiosks, produced by Opentech Alliance Inc., in several shopping malls. ...More
    July 26, 2007 Posted in News, Technology
  • Connecticut's Planet Self Storage Gets Solar Energy System Thanks to Grant from CCEF
    Planet Self Storage of Newington, Conn., will be installing 27.72-kilowatt DC solar photovoltaic system thanks to a $128,000 grant awarded by the Connecticut Clean Energy Fund. ...More
    July 9, 2007 Posted in News, Technology
  • Upgrading to Super Software
    At the end of January, Microsoft announced the release of its next-generation PC operating system, Windows Vista. This is the first desktop operating system the company has released since Windows XP, and it contains many innovations. One of the most visible improvements is ...More
    June 13, 2007 Chris Lautenbach Posted in Articles, Technology
  • Managing for Dollars
    The right rental office software can go a long way toward increasing site profitability. Don’t use price as the determining factor when evaluating new software. Before you buy, run the demo, call the vendor for a tour and explanation of benefits, and ask lots of questions. ...More
    June 1, 2007 Linnea Appleby Posted in Articles, Technology
  • CCTV: Separating Fact and Fiction
    When I visit with clients about CCTV (closed-circuit television) systems, I become aware of just how influential the movie and television industry is. There are things that are real and things that are not, but sometimes it gets hard to tell which is which. What we see in ...More
    June 1, 2007 Chester Gilliam Posted in Articles, Technology
  • The Right Security Vendor
    The self-storage industry is one-of-a-kind. The time, energy and money that goes into the design and planning of a new state-of-the-art facility or the renovation of an existing building are critical to success. One of the biggest selling features for any self-storage ...More
    June 1, 2007 Robert J. Walker Posted in Articles, Technology
  • Electronic and Cylinder Locks: Working Together
    “Electronic door locks? They allow me to go fishing.” That’s what Page Rush, owner of Cornville Country Storage in Arizona, has to say about electronic door locks. His 185-unit rural facility is automated with a self-storage kiosk, keypad-controlled gate, surveillance ...More
    June 1, 2007 Rich Morahan Posted in Articles, Technology
  • High-Speed Security
    Do you understand the latest security technology available to the self-storage industry? Have your vendors explained its importance or how you can save money and create a more efficient service for customers? The latest trends in self-storage connectivity have a long track ...More
    June 1, 2007 Mark Byrne-Quinn Posted in Articles, Technology
  • Using Site Security as a Marketing Tool
    Differentiation is the key to successfully marketing your self-storage facility. By highlighting site security, peace of mind becomes a great selling point. The self-storage industry operates in a homogenous market with very little differentiation. Every metropolitan Yellow ...More
    June 1, 2007 Luz A. Berg Posted in Articles, Technology
  • Electronic Door Locks
    Self-storage experiences growing demands from customers for increased convenience, security and accessibility. The industry is also under mounting financial pressure due to increasing fixed and variable costs. To compete, many owner/ operators are entering the era of ...More
    June 1, 2007 Tim Seyfarth Posted in Articles, Technology