With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.
20 Units Robbed at Simi Valley Public Storage
Police are looking into several recent thefts at a Public Storage facility in Simi Valley, Calif. About twenty units have been robbed in the past two months. ...More
Credit Card Receipts Found Near Self-Storage Dumpster
Lost credit card receipts from a Texas gym and health store catering to military personnel were recently discovered in dozens of plastic bags next to a dumpster at a self-storage facility. ...More
PhoneSmart Conducts LinkedIn Poll Regarding Self-Storage
PhoneSmart Director Tron Jordheim recently completed a poll on the professional social network LinkedIn to help determine why professional people choose self-storage facilities. ...More
Facility in the Spotlight: Uncle Bob's Self Storage of Richmond, VA
Uncle Bob’s Self Storage opened in Richmond, Va., Oct. 2 with 102,000 square feet, 79,000 of which is rentable. The facility features climate control, including Dri-guard humidity control. ...More
Automated Self Storage Educates Students on Technology, Green Issues
In December, Safe and Secure Automated Self Storage of Coconut Creek, Fla., hosted 400 fourth- and fifth-grade science students for a behind-the-scenes tour of the facility and its patent-pending storage-retrieval technology. ...More
Facility in the Spotlight: StoreSmart Self Storage in Columbia, S.C.
StoreSmart Self Storage opened in Columbia, S.C., in July 2009 with 108,900 square feet, 89,600 of which are rentable. Of StoreSmart’s 799 units, 646 are climate-controlled. The business is owned and developed by StoreSmart Development LLC and managed by HAT Management LLC. ...More
Self-Storage Technology Showcased at ISS Expo in Las Vegas
Self-storage technology including management software, security equipment, kiosks and more will be showcased during the Inside Self-Storage World Expo in Las Vegas, March 1-3. ...More
Phonesmart Celebrates 600,000 Leads for Self-Storage Industry
PhoneSmart, a company that generates rental leads for an international network of self-storage companies, has passed its 600,000th reservation on behalf of the storage industry. ...More
Bonus Seminars Added to Inside Self-Storage World Expo in Las Vegas
Four bonus seminars have been added to the education program of the Inside Self-Storage World Expo in Las Vegas, the self-storage industry’s largest conference and tradeshow. ...More
Infinite Self Storage Opens New Facility in Joliet, Ill.
Infinite Self-Storage opened a new facility in Joliet, Ill., with more than 680 units. ...More