With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.
The Future of Self-Storage Technology: Where Will We Be By 2020?
Understanding the direction of technology is critical for self-storage operators as they position themselves for success in a quickly evolving industry. What can you expect by the year 2020? Here are a few predictions. ...More
Self-Storage Software Provider Yardi Receives SSAE 16 SOC 1 Type 2 Report Compliance
Yardi Systems Inc., a provider of property-management software for the self-storage industry, has received its SSAE (Statement on Standards for Attestation Engagements) 16 SOC 1 Type 2 report compliance after an examination of its security and internal controls for the ...More
G5 Releases 'Uber Leasing' App for Self-Storage Operations
G5, the provider of Digital Experience Management (DXM) software and services to the self-storage industry, has released G5 Uber Leasing, a mobile application that enables consumers to lease storage units online. The app simplifies the rental experience by allowing users to ...More
OpenTech Partners With Bellhops to Help Self-Storage Operators Provide On-Demand Moving Services
OpenTech Alliance Inc., a Phoenix-based provider of self-storage kiosks, call-center services and other technology, is partnering with Bellhops, a Chattanooga, Tenn., startup, to provide on-demand moving services through OpenTech's kiosks, call center and online-rental ...More
Valet Self-Storage Startup Boxman Launches in London
Boxman Ltd., a London-based startup business specializing in valet-style self-storage, recently re-launched services after an initial proof-of-concept phase. The company offers a by-the-bin pay model and an online platform that allows customers to schedule free item pickup, ...More
Valet Self-Storage Startup BoxIt Launches in Kuwait
BoxIt, a Kuwait-based startup business specializing in valet-style self-storage, launched this week with service across the Middle East nation. The Kuwait City-based operation offers a by-the-bin pay model and an online platform that allows customers to schedule free item ...More
Self-Storage Technology Company XPS Solutions Announces Competitive Market Audit Program, Staff Promotion
XPS Solutions, a provider of Web-based reservations services and other outsourced technology solutions for the self-storage industry, has released a new product and announced a staff promotion. ...More
Competition or Inspiration: Are Valet-Storage Businesses Disrupting the Traditional Self-Storage Market or Providing Impetus for Change?
Valet-storage businesses began springing up with frequency in 2013 and continue to gain traction with consumers and investors. The big questions for self-storage operators are: How much competition do these valet operators truly present; and how much disruption are they ...More
Valet Self-Storage Operator MakeSpace Expands Service to Chicago, Washington, DC
MakeSpace Labs Inc., a startup business specializing in valet-style self-storage in New York City, has expanded local service to Chicago and will begin serving Washington, D.C., in April. The company offers door-to-door service for customers’ stored goods and creates ...More
Fort Knox Self Storage of Australia Beta Tests iSign System for Leases
Australia-based Fort Knox Self Storage is testing a new technology tool that will assist in streamlining the rental process for customers conducting their business at the management office. Called iSign, the custom software was conceived and built primarily in-house. It ...More