Inside Self-Storage

Self-Storage Talk (SST)

Using Coupons: Customer Referral and Incentive Programs for Self-Storage

In these times of economic upheaval, it’s more important than ever for a self-storage manager to make good use of his time. When it comes to marketing, what better, faster way is there to promote your facility than to enlist the help of your current and former customers? ...More
November 18, 2009 Gina Six Kudo
Posted in Articles, Marketing
A Self-Storage Manager's Secrets to Providing Top-Notch Service

Great self-storage customer service boils down to honest, open, human interaction. Eye contact, a warm smile and a nice handshake are all great starts, but every self-storage manager must step it up from the beginning. ...More
October 19, 2009 Gina Six Kudo
Posted in Articles
Self-Storage Talk Hot Threads

Unrealistic Expectations from TenantsSome tenants think paying rent entitles them to a manager at their 24/7 disposal. How do you set boundaries with your customers? Share ideas.Cook vs. Public StoragePublic Storage is in legal hot water in Wisconsin and must pay up. Read ...More
October 9, 2009
Posted in News
ISS Humanitarian Service Award: Self-storage manager gives wildlife a helping hand

Gina Six Kudo, general manager for Cochrane Road Self Storage, was one of four recipients of this year’s Inside Self-Storage Humanitarian Service Award. ...More
May 6, 2009 Amy Campbell
Posted in Articles
Inside Self-Storage Announces Winners of 2009 Humanitarian Service Awards

Inside Self-Storage (ISS), a provider of self-storage industry resources and education for more than 18 years, announced the winners of its 2009 Humanitarian Service Awards. ...More
January 6, 2009
Posted in News
Self-Storage Talk Online Community Exceeds 2,000 Posts

In less than six months, Self-Storage Talk (www.selfstoragetalk.com), the self-storage industry’s newest online forum and community, has surpassed 2,000 member posts. ...More
July 10, 2008
Posted in News
Inside Self-Storage Launches Self-Storage Talk Online Forum

Inside Self-Storage has officially launched Self-Storage Talk (www.selfstoragetalk.com), an online forum for the industry community. This free forum allows users to share information, ask questions and interact with other community members. ...More
February 1, 2008
Posted in News

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