Inside Self-Storage

Self-Storage Talk (SST)

Industry Rivalry Discussion Brewing at Self-Storage Talk

Rivalries are relevant beyond the realm of sports, even spilling over into the self-storage industry. A discussion is brewing on this topic at Self-Storage Talk. ...More
November 29, 2010 By John Carlisle
Posted in Blog, Management, Marketing
Self-Storage Operators Weigh In On the Right Way to Wish Others Well This Holiday Season

As the holiday season officially kicks off this week with Thanksgiving, self-storage operators and managers must consider their holiday decor and sentiments for wishing others well. Are Christmas trees and "Merry Christmas" acceptable? ...More
November 25, 2010 By Amy Campbell
Posted in Blog, Management
Competing With Your Own State Goverment?

Many of our readers are following the sticky situation in Idaho, where the state has purchased a self-storage facility as an investment toward an education endowment fund. In addition to the concerns expressed by the national and Idaho Self Storage Associations, operators ...More
November 23, 2010 By Teri Lanza
Posted in Blog, Legal Issues, Management
The Aftermath of a Self-Storage Break-In: Installing Electric Fencing?

Too many criminals succeed at breaking into self-storage units. The reaction by one self-storage operator is to beef up security, installing an electric fence to prevent future crime. But electric fencing can be illegal or dangerous enough to cause a facility's liability ...More
November 23, 2010 By John Carlisle
Posted in News, Management
Been a Good Facility This Year? Tell Self-Storage Talk What's on Your Wish List

Suppose your facility were receiving holiday gifts from ownership or maybe from "Storage Claus." What could you really use to make life easier and business better at your facility? ...More
November 22, 2010 By John Carlisle
Posted in Blog, Management
The Holiday Conundrum: Open or Close My Self-Storage Facility?

While it’s unlikely there will be a rush for self-storage move-ins on a major holiday, operators still need to be cognizant of meeting their tenants’ needs. ...More
November 18, 2010 By Amy Campbell
Posted in Blog, Management
Delinquent Self-Storage Tenant Steals Back Car, What Next?

A delinquent self-storage tenant who is storing a couple of cars continually ignores collection attempts until, finally, he returns a call. Using plenty of profanity, he tells the facility manager to "do what you have to do" in regard to his vehicles, as the tenant has no ...More
November 17, 2010 By John Carlisle
Posted in News, Legal Issues, Management
Social Networking Takes Off on Self-Storage Talk

Similar to the Facebook model, Self-Storage Talk members can become "friends," meaning that they have given each other access to their social profiles and information. ...More
November 16, 2010 By John Carlisle
Posted in Blog
Are You a Self-Storage Superstar?

Realistically, no one can be a superstar on the job every day. Still, it’s important that most days you are at your best. The December issue of ISS, our annual staffing, training and management issue, is here to help, with articles for both self-storage managers and owners. ...More
November 12, 2010 By Amy Campbell
Posted in Blog, Management
Self-Storage Operators Discuss Customer Confidentiality Best Practices

Running a self-storage facility means keeping your word to customers about protecting the security of their items and their privacy. However, the methods by which each facility protects customer information are not uniform. These discrepancies have sparked a worthwhile ...More
November 9, 2010 By John Carlisle
Posted in News, Management

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