Inside Self-Storage

Self-Storage Policies and Procedures

Keeping a Self-Storage Facility Safe for Tenants and Employees

One of the basics of operating a successful self-storage facility is ensuring it's crime-free and safe for staff and tenants. By incorporating these six safety and security measures, operators can protect their facility from the bad guys while keeping employees and tenants ...More
2 weeks ago
Posted in Articles, Management
Self-Storage Living: The Shenanigans of a Strange Food-Based Business Entrepreneur

Coming to us from the Stor-All Network is this fantastic parody of an entrepreneur who surreptitiously runs his business out of a self-storage facility and causes trouble. This owner of theediblefamily.co.uk manipulates food to make it look like family and friends. He also ...More
2 weeks ago
Posted in Videos, Marketing
Why Me?! Self-Storage Pros Share Strategies for Handling Troublesome Tenants and Other Crazy Stuff

Whether it’s being screamed at by a tenant, needing to discipline a customer or discovering a tenant living in a unit, there are some days when self-storage operators may wonder, “Why me?!” What should you do when these difficult situations arise? Industry professionals ...More
March 7, 2013
Posted in Galleries, Management
Building an Effective Training Program for Self-Storage Facility Managers

Every day, well-meaning self-storage owners hire fresh faces to manage their facilities. In too many instances, however, those new employees have no idea how to successfully manage the owner's multi-million-dollar asset. An effective manager-training program will lead to a ...More
December 15, 2012 By Bob Copper
Posted in Articles, Management
Self-Storage Customer Privacy and Policies

Where do we draw the line between privacy and customer service? It seems self-storage managers struggle with this issue almost daily. ...More
December 1, 2010 By Gina Kudo
Posted in Blog, Legal Issues, Management
Creating a Disaster-Protection Plan for Self-Storage: Before, During and After

Self-storage operators should take a simple approach to disaster planning, building a plan that doesn’t interfere with day-to-day operation. ...More
December 1, 2010 By Cary McGovern
Posted in Articles, Management
Time for a Difficult Workplace Conversation? Four Steps to Make It Easier

No matter what your profession or level in your company, at some point, you’re going to have to initiate a “difficult conversation” with a boss, co-worker or colleague. Many people simply avoid the situation, but a better option is to learn the skills needed to have these ...More
November 7, 2010
Posted in Articles, Management
California Self Storage Association Hosts Education Event Focusing on New Lien Law

The California Self Storage Association (CSSA) will host a five-hour manager-education event on the state’s new self-storage lien laws, Dec. 2, in Burbank, Calif. ...More
November 4, 2010
Posted in News, Legal Issues, Management
Legal Considerations of Storing Boats, RVs and Other Vehicles: A Self-Storage Operator's Guide for Avoiding Pitfalls

The storage of boats, RVs, cars and other vehicles has become an exciting and often profitable service at many self-storage facilities, offering longer rental commitments with little additional maintenance expense. Unfortunately, with these benefits comes some legal risk ...More
July 12, 2010 Jeffrey Greenberger
Posted in Articles, Legal Issues
Simple Steps to Define Self-Storage Policies and Procedures

Good policies and procedures create consistency, efficiency and good business practices among self-storage staff. ...More
December 11, 2008 Linnea Appleby
Posted in Articles, Management

featured links

HOT PICKS:

Self-Storage Policies and Procedures

ISS Poll

Most Popular Articles

Training Forum

Resources

Store Products

Free E-Mail Updates

featured links

First Name	Last Name
E-Mail