Inside Self-Storage

Self-Storage Policies and Procedures

Self-Storage Customer Privacy and Policies

Where do we draw the line between privacy and customer service? It seems self-storage managers struggle with this issue almost daily. ...More
December 1, 2010 By Gina Kudo
Posted in Blog, Legal Issues, Management
Creating a Disaster-Protection Plan for Self-Storage: Before, During and After

Self-storage operators should take a simple approach to disaster planning, building a plan that doesn’t interfere with day-to-day operation. ...More
December 1, 2010 By Cary McGovern
Posted in Articles, Management
Time for a Difficult Workplace Conversation? Four Steps to Make It Easier

No matter what your profession or level in your company, at some point, you’re going to have to initiate a “difficult conversation” with a boss, co-worker or colleague. Many people simply avoid the situation, but a better option is to learn the skills needed to have these ...More
November 7, 2010
Posted in Articles, Management
California Self Storage Association Hosts Education Event Focusing on New Lien Law

The California Self Storage Association (CSSA) will host a five-hour manager-education event on the state’s new self-storage lien laws, Dec. 2, in Burbank, Calif. ...More
November 4, 2010
Posted in News, Legal Issues, Management
Legal Considerations of Storing Boats, RVs and Other Vehicles: A Self-Storage Operator's Guide for Avoiding Pitfalls

The storage of boats, RVs, cars and other vehicles has become an exciting and often profitable service at many self-storage facilities, offering longer rental commitments with little additional maintenance expense. Unfortunately, with these benefits comes some legal risk ...More
July 12, 2010 Jeffrey Greenberger
Posted in Articles, Legal Issues
Simple Steps to Define Self-Storage Policies and Procedures

Good policies and procedures create consistency, efficiency and good business practices among self-storage staff. ...More
December 11, 2008 Linnea Appleby
Posted in Articles, Management
Six Things to Disclose to Tenants About Your Self-Storage Rental Agreement

Every self-storage operator must provide well-written rental agreements for tenants to read and understand when renting units. It is not the manager’s duty to explain each provision within these agreements, nor is it necessary for renters to initial important ...More
October 17, 2008 Jeffrey J. Greenberger
Posted in Articles, Legal Issues, Management

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