Self-Storage Operating Performance


  • A Time to Excel
    How does discounting my rental rates affect length of occupancy?Is a $1 move-in special more profitable than giving rental discounts?What percentage of my tenants pay a discounted rent?When does offering automatic rent collection make financial sense?How many hours a month ...More
    July 1, 2003 Doug Carner Posted in Articles, Technology
  • Managers' Social Clubs
    I want to tell you about a great concept recently shared with me by the manager of a self-storage facility in the Moreno Valley of Southern California. This unusual philosophy of management has helped keep all the facilities in the area full and otherwise successful. The ...More
    June 1, 2003 Pamela Alton Posted in Articles
  • The Winds of March
    It's that time of year when our dedication to new year's resolutions is safely behind us and we are free to think about things really happening in our lives. March also brings the winds of spring, which are the perfect metaphor for understanding where the self-storage ...More
    March 1, 2003 Michael L. McCune Posted in Articles
  • A Discussion of Cap Rates
    During my early career in real estate, I served as a real estate analyst for a major Wall Street institutional investor that was very focused on capitalization (cap) rates and 10-year internal rates of return (which, quite frankly, are only as good as the information and ...More
    February 1, 2003 Matthew T. Pipkin Posted in Articles, Finance
  • A word on pricing
    THIS IS MY FIRST COLUMN OF THE NEW YEAR. WHAT THOUGHTS CAN I SHARE TO INSPIRE AN OWNER OR MANAGER? What new insights can I provide readers into problems they may be facing? Let's begin with the state of the self-storage industry. I specifically want to discuss the issue of ...More
    January 1, 2003 Jim Chiswell Posted in Articles
  • The 14 Biggest Pricing Errors
    MANY SELF-STORAGE FACILITIES USE PRICING STRATEGIES THAT DON'T MAKE SENSE. RECENTLY, a self-storage owner told me he priced his services by surveying the competiton and setting his prices comparatively. To set your fees using this system alone is folly. If your goal is to ...More
    January 1, 2003 Fred Gleeck Posted in Articles
  • State of the Industry Report
    A slow economy and declining demand put domestic self-storage to the test. What role will overseas expansion play? Crowded markets and a lagging economy over the past year tested the myth that self-storage is recession-proof. Some stores faired well. Others saw occupancy ...More
    January 1, 2003 Amy Campbell Posted in Articles, Development, Finance
  • Anticipating the Refinance
    The fall marks the season when many people focus on time ahead. The kids are back in school, summer vacations are over, and the days are getting shorter. This is the time when I start the house projects I put off over the summer. Have you ever noticed the first 80 percent ...More
    November 1, 2002 Neal Gussis Posted in Articles, Finance
  • Automatic Rent Collection
    Modern management software can collect your rental revenue automatically, without any action by your employees. The benefits are profound: reduced overhead, accurate auditing, reduced customer costs, increased occupancies and increased rental rates. Once you learn a few ...More
    May 1, 2002 Douglas Carner Posted in Articles, Finance, Technology
  • Noah's G.P. Inc.
    Many people bemoan having to "work for a living" and simply dread waking to the alarm at 6:30 a.m. on Monday morning. It is rare to encounter a person who exudes so much passion and excitement about his work it is contagious. But Mike Parham, founder and president of Noah's ...More
    February 1, 2002 Jeff Eckols Posted in Articles, Development