Self-Storage Manager


  • A Storage Pro in Action and Other Thoughts From the Road
    During a recent meeting in Phoenix, I had a chance to witness firsthand how a self-storage professional handles a crisis. Knowing just how busy everyone at this meeting was, we all had agreed to keep our telephones on so we could deal with important issues. Little did any ...More
    April 28, 2008 Jim Chiswell Posted in Articles, Management
  • Delivering the Hard Message: Employee Termination
    We entrust the care and management of our multimillion-dollar facilities to what we hope are competent, honest, well-intended employees, but sometimes there is a gap between what we expect from them and what we get. We then experience the emotional turmoil of what to do ...More
    April 26, 2008 Linnea Appleby Posted in Articles, Management
  • Managing Your Overseas Storage Operation
    Having spent the last 12 years in self-storage management, I’ve dealt with most of the common and unusual situations we’ve all faced. Little did I ever expect that I’d apply these principles and experiences in assisting developers around the world. In the ...More
    April 17, 2008 David Blum Posted in Articles, Management
  • Virtual and Remote Management Techniques
    All across America there are self-storage properties without offices and on-site staff. Back in the old days, prospective tenants could pick their own units, secure them with their own locks, fill out a contract and mail it with a check in the self-addressed stamped ...More
    April 14, 2008 Tron Jordheim Posted in Articles, Management
  • Stay on Target With Regular Facility Auditing
    We've all heard the adage, "What gets measured gets done." Now put a spin on that: "What gets monitored will increase your revenue." This may sound far-fetched, but think about it for a moment: Whether you’re a property manager, owner-operator or third-party management ...More
    April 12, 2008 Brian Byrd Posted in Articles, Management
  • The Importance of Management Reports
    Are you thinking about retaining the services of a property-management firm to operate your self-storage business? Perhaps you’ve even narrowed your search to a couple of companies that charge similar fees, and you feel you could work well with either. Their services—hiring ...More
    April 10, 2008 Ray McRae Posted in Articles, Management
  • Industry Overview: Fee Management
    The concept of third-party self-storage management started to become popular in the '60s and 70s when facility owners decided a) they had more important things to do; b) they did not like or were not capable of handling all operational functions; or c) they recognized that ...More
    April 9, 2008 Mel Holsinger Posted in Articles, Management
  • Achieving Greater Heights With Some Management Help
    Over the last decade, the self-storage industry has grown to new heights. Today’s self-storage facilities are built better, featuring the newest technological advancements and catering to a customer’s every need. With reasonable interest rates and quality returns, the ...More
    April 7, 2008 Tammy Ross Posted in Articles, Management
  • Investing in Facility Management: What You Get
    Choosing the right third-party property-management company doesn’t have to be the daunting task it sometimes seems to be. There are several things that you, as a self-storage owner, can do to prepare yourself and guarantee the right fit for your business. Making the ...More
    April 5, 2008 Sarah Little Posted in Articles, Management
  • Components of the Third-Party Management Package
    Services offered by management companies run the gamut within our niche industry. Some include "soup to nuts" and all courses in between, while others are very basic. What role do management companies play in the startup and ongoing success of your self-storage property? Is ...More
    April 3, 2008 M. Anne Ballard Posted in Articles, Management