Self-Storage Manager


  • Manager-Training Program Launched by Self-Storage Training Institute
    The Self-Storage Training Institute, owned and operated by Inside Self-Storage, has launched a new Qualified Storage Manager training program that allows facility employees to take classes on the Web. ...More
    October 6, 2008 Posted in News
  • Changing Your Self-Storage Offerings Could Boost Your Business
    Much like any other retail-driven operation, self-storage managers must be trained to up-sell and cross-sell. We must begin with a paradigm shift and use consultative selling techniques to match the best possible product for our customer with the inventory we have on site. ...More
    October 1, 2008 RK Kliebenstein Posted in Articles, Management
  • Using the Internet for Self-Storage Education
    The Internet is a fantastic tool for educating self-storage managers, particularly during slow periods of the business. ...More
    June 18, 2008 Mel Holsinger Posted in Articles
  • Self-Storage Training Institute Upgrades Website, Adds New Products
    The Self-Storage Training Institute (SSTI) has made key improvements to its website and added more than 30 new products to its menu of offerings. ...More
    May 27, 2008 Posted in News
  • A Storage Pro in Action and Other Thoughts From the Road
    During a recent meeting in Phoenix, I had a chance to witness firsthand how a self-storage professional handles a crisis. Knowing just how busy everyone at this meeting was, we all had agreed to keep our telephones on so we could deal with important issues. Little did any ...More
    April 28, 2008 Jim Chiswell Posted in Articles, Management
  • Delivering the Hard Message: Employee Termination
    We entrust the care and management of our multimillion-dollar facilities to what we hope are competent, honest, well-intended employees, but sometimes there is a gap between what we expect from them and what we get. We then experience the emotional turmoil of what to do ...More
    April 26, 2008 Linnea Appleby Posted in Articles, Management
  • Managing Your Overseas Storage Operation
    Having spent the last 12 years in self-storage management, I’ve dealt with most of the common and unusual situations we’ve all faced. Little did I ever expect that I’d apply these principles and experiences in assisting developers around the world. In the ...More
    April 17, 2008 David Blum Posted in Articles, Management
  • Virtual and Remote Management Techniques
    All across America there are self-storage properties without offices and on-site staff. Back in the old days, prospective tenants could pick their own units, secure them with their own locks, fill out a contract and mail it with a check in the self-addressed stamped ...More
    April 14, 2008 Tron Jordheim Posted in Articles, Management
  • Stay on Target With Regular Facility Auditing
    We've all heard the adage, "What gets measured gets done." Now put a spin on that: "What gets monitored will increase your revenue." This may sound far-fetched, but think about it for a moment: Whether you’re a property manager, owner-operator or third-party management ...More
    April 12, 2008 Brian Byrd Posted in Articles, Management
  • The Importance of Management Reports
    Are you thinking about retaining the services of a property-management firm to operate your self-storage business? Perhaps you’ve even narrowed your search to a couple of companies that charge similar fees, and you feel you could work well with either. Their services—hiring ...More
    April 10, 2008 Ray McRae Posted in Articles, Management