Bilton Joins Centershift as VP
John Bilton joins Centershift, an Internet-based self-storage software provider, as vice president of business development and marketing. ...
Inside Self-Storage Announces Winners of 2009 Humanitarian Service Awards
Inside Self-Storage (ISS), a provider of self-storage industry resources and education for more than 18 years, announced the winners of its 2009 Humanitarian Service Awards. ...
January 6, 2009
960 Opportunities to Make Each Day a Success
"Life is a succession of moments. To live each one is to succeed." This terrific quote is attributed to Corita Kent, an American artist and teacher, but it applies to salespeople as well. If you want to have a successful sales day, you have about 960 opportunities (16 ...
Investment Real Estate Brokers Sell Two Self-Storage Facilities
Investment Real Estate LLC brokered the sale of two self-storage facilities: Tablers Station Self Storage in Martinsburg, W.V., and Easy Self Storage in Plattsburgh, N.Y. ...
Customer-Service Savvy for Self-Storage
The best method for self-storage operators to attract new tenants and retain current ones is to under-promise and over-deliver. ...
Proper Self-Storage Manager Training for Tough Times
Without proper and consistent training, self-storage managers may lack the skills to run a facility professionally. A tough economy imposes even more challenges to overcome, threatening a facility’s possibilities for success. ...
Hiring, Training and Retraining Quality Carwash Employees
Carwash owners have their work cut out for them when it comes to finding and retaining carwash employees, who must be trained to meet an expected level of customer-service standards. ...
The Smart Approach to Providing Employee Feedback
To help self-storage employees reach higher levels of performance, a facility owner must find the interest, words and passion to encourage them to tap into their potential. ...
Four Steps to Better Performance: Training Self-Storage Staff
The right training program—combined with holding employees accountable for performing—will help self-storage employees reach their highest potential. ...
Creative Self-Storage Management Methods: Vital in a Weak Economy
Creative management is about being efficient and effective with a self-storage facility’s resources, especially when the market is weak and competition is high. ...