Inside Self-Storage

Self-Storage Manager

Training for Success: Cultivating Talent in Self-Storage Facility Managers

These days a self-storage operation cannot be successful without a quality, well-trained facility manager. Some talents and skills must be present at the time of hire. Others can and should be imparted and enforced during a formal facility-training program. This slideshow ...More
November 8, 2012
Posted in Galleries, Management
Managers, What Do You Think of the REITs?

As a self-storage manager, you may feel like your “voice” isn’t heard some days. Maybe ownership didn’t ask for your input about a upcoming project, marketing strategy or even whether the facility needs a software upgrade. Regardless, there are likely going to be days when ...More
October 24, 2012
Posted in Blog, Management
Massachusetts Self-Storage Manager Honored at Kiwanis Convention

A self-storage manager in Danvers, Mass., was recently honored at the Kiwanis New England and Bermuda district convention in Leominster, Mass. Gayla Bartlett, manager of Cranney Self Storage, was recognized as one of the top 25 up-and-coming women leaders in the Kiwanis ...More
September 4, 2012
Posted in News, Management
The Business Owner’s Role in Self-Storage Security

Every self-storage operator understands the importance of security at a facility. It’s no secret that people store stuff behind locked unit doors, there’s typically only one or two employees on the site, and there could be cash in the office. Seems like easy pickings for ...More
August 16, 2012
Posted in Blog, Management, Technology
7 Tips for Hiring a Great Self-Storage Manager

Self-storage managers must have a number of skills including sales, customer service, technology and more. Finding the right candidate who embodies all of them can be difficult. Here are seven things facility owners should consider when hiring their next self-storage ...More
August 13, 2012
Posted in Articles, Management
Decomposed Body Found in Self-Storage Unit in Gresham, Ore.

The manager of a self-storage facility in Gresham, Ore., last weekend discovered the decomposed body of a woman in one of the units. The manager decided to open the unit at Money Saver Mini Storage after smelling a foul odor coming from inside. ...More
July 24, 2012
Posted in News, Legal Issues
Access Self Storage Hosts Car Wash to Benefit New Jersey Animal Shelter

An Access Self Storage facility in Franklin Lakes, N.J., hosted a charity car wash this week to benefit the Ramapo-Bergen Animal Refuge Inc., a no-kill shelter in nearby Oakland. The event’s guest of honor was Daniel, a beagle mix that made national news last year by ...More
June 22, 2012
Posted in News
What It Means to Be a Self-Storage Manager Today: Skills, Traits and Common Myths

Today’s self-storage managers are expected to perform at an extremely high level to maximize the value of the facilities they operate. This article explores the skills and traits necessary to be a great manager and a brief overview of the job description, dispelling myths ...More
June 10, 2012 By Mel Holsinger
Posted in Articles, Management
Self-Storage Owners Swap Old House for New One on Business Property

What do you do when you no longer want to live in a house with stairs but can’t move because your home sits on the same property as your self-storage business? For Earl and Ruth Fredrickson, owners of E & R Mini Storage in Kenyon, Minn., leaving the home was out of the ...More
June 7, 2012
Posted in News
Behind the Door: Stories, Solutions and Advice for the Oddities in the Self-Storage Industry

There are times in the self-storage industry that can brighten a day or make someone want to scream, but there’s rarely a dull moment. How a self-storage operator reacts during an unusual situation has in important impact on the outcome. In this article, self-storage ...More
May 5, 2012
Posted in Articles, Management

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